Thermastar by Pella

A handy person from Ashburn, Va says:
I have 6 Thermastar double hung windows that are getting hard to open. I believe the problem is in the little rollers inside the balance which are frozen. Silicone lube doesn't help them.

I would like to try replacing the balances on one of the windows. Top are 32B and bottom are 34B. The have the hook at the top which goes into. 1/4" square hole but the hole is offset from center a little. I can probably get screws in them with the screw plugs.

Does the 795 series fit these?

Thank
Randy
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Tom from SWISCO responded:

We can supply these balances, but they will have to be custom made due to their configuration. Basically you have the same balance as the Series 795 but with the smaller 15-194 shoe and the 15-198 hook at the end of the cord, so it won't work for you as-is. That's why we have to custom make these in our shop before I ship them out.

If you're interested, please let me know how many of each size you wanted to buy and I can email you two purchase links and price quotes that you can use to add them to your cart.

A handy person from Ashburn, Va says:
Yes I would like a quote on (12) 32B and (12) 34B.

Thank you.
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Tom from SWISCO responded:

Thank YOU! I just sent you two order links and price quotes, one for each size. Please let me know if you had any questions or wanted to make any changes and I would be happy to do so.

A handy person from Ashburn, Va says:
Sorry, but could you send me a quote for 2 each, 32B and 34B. I want to try them to make sure they solve the problem before replacing them all.

Thanks
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Tom from SWISCO responded:

Sure, that's no problem at all. I'll get that out to you right now. Just note that the price per balance will be more since these are not bulk quantities.

A quick learner from Georgia says:
My windows are the same as these, except 32C. Will the screw plug work with these?
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Tom from SWISCO responded:

As long as your window has the same 1/2" x 1/2" square hole at the top, then the 26-200 screw plug should work, yes.

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