Top Guides : SWISCO.com

Quick Learner

Aug 5, 2025 9:49 am

I recently purchased widow balances S500-30 and Sash carrier brackets 17-048 and glad I did. Unfortunately there are not any guides only remnants of upper guides. There doesn't appear to be a screw or faster holding them in place. Please look at the photos I am sending you. In your catalog the following appear to be a possibility, 18-005, 18-034, 18-063, 18-075, 18-144 and maybe 15-009, but if there is an alternative, possibly universal face mounting, please let me know.

5 user uploaded images

8 Replies

Quick Learner

Aug 5, 2025 9:51 am

photos

4 user uploaded images

Casey from SWISCO

Aug 8, 2025 11:45 am

Hello,

I don't recognize this window guide at first glance but I'm going to have one of our senior experts take a look and see if they could recommend a replacement for you. We'll reach out as soon as more information is available. Thank you!

Paul from SWISCO

Aug 8, 2025 2:00 pm

Based on your photos, I'm leaning towards the 18-075 top sash guide. We can't make any guarantees since it's not an exact match, but review the dimensions below and see what you think.