Top Sash Guide / Channel Balances

Home Owner from Florida

Feb 9, 2018 1:42 pm

I'm trying to find replacement channel balances and top sash guides for my windows. The home was built in 1990 and has Alcan non-tilt windows. Almost all the channel balances and guides are broken.

The channel balance is 1/2" and 29" long (not including the shoe and balance top)and is marked 2840. Do you have any in stock?

The top sash guides did not have any markings or numbers but I uploaded 3 photos.

Do you have these parts in stock?

Thanks!

User submitted photos of a top sash guide.

7 Replies

Paul from SWISCO

Feb 15, 2018 3:19 pm

Our 18-161 top sash guide looks very close to your part and they are in stock. Review that product to see if your measurements are compatible with one another.

Home Owner from Florida

Feb 15, 2018 6:23 pm

Thanks for the feedback. Any thoughts on what channel balance I need?

Tom from SWISCO

Feb 16, 2018 9:29 am

We'd need to see the balance to identify it. See if you can use our channel balance guide to identify it, if you'd like.

Home Owner from Florida

Feb 16, 2018 11:29 am

Here are a few pics. The detailed specs are noted in my initial post

Tom from SWISCO

Feb 20, 2018 9:51 am

This looks like a Series 380 balance. Do you need the 15-005 and 19-005 attachments? If so, you need S380-29. Be especially sure that the depth of your shoe matches the 15-005, since there are balances that look the same but have different sized shoes.

The most important specification with a channel balance, however, is the weight of the window sash, so you will need to remove it, weigh it, and compare the weight to the chart in the S380-29 product description online.

Home Owner from Florida

Feb 20, 2018 11:18 am

Yes, I will also need the attachments. I'll weigh the sash and measure the depth of my shoe to make sure it's a match.

Thanks for all your help!