Traco Window Balance Spring Mechanism - Condo Building

Good afternoon, trying to find this part or its replacement(s). They are Traco windows, however I am not sure of the parts as I did not see any part numbers? Was told it was a window balancer. This makes sense as it appears to be a coil spring used to keep the window stationary when raised (lower) and lowered (upper)? At least 1 is broken possibly others?

I have other pictures if you need them. Unfortunately I do not have any of the part uninstalled at this time.

Any help would be appreciated. Thanks!

Ken

Paul,

I thought you might ask! Unfortunately the windows are pretty heavy and a bit bulky. I am not there at the moment so removing them is not a option at this point. We just had the top 2 window sashes replaced and they pointed out the issue with the springs to us. I am not sure why they did not repair or replace them at that point. I have the other side of the window attached. I thought I had other pictures, however the others were duplicates and retakes. I will try to get one of the window sashes out to send a picture of the connections. I can tell you that the gray item hanging out of the bottom of one of the spring things came from the window as they broke that piece and had to replace it. They stated it was a poor design and breaks easy. I hope the 2 additional picture help at the moment. I hope the pictures rotate 90 degrees as they are on the vertical side of the frame. It shows them horizontal in this email?

Thanks for your help
Ken