Hello,
I have six casement windows (three right, three left) that have problems with the operators. For the most part, the issue is that the arm falls out of the track on the sash when attempting to open/close the window. In two of the windows the crank no longer moves the arm.
Photos with measurements are attached. Could you please help me select the correct replacement parts? The original sash hardware appears to be Truth, the windows appear to be Norco. I am not necessarily tied to either of these brands, but would like operators with folding handles if at all possible.
Thanks,
Meghan
Truth Casement Window Replacement Hardware
Home Owner from Twin Cities, MN
Oct 11, 2024 1:44 pm
5 user uploaded images
2 Replies
Lauren from SWISCO
Oct 15, 2024 9:11 am
Hi Meghan, thank you for posting,
Please start by reviewing the style and dimensions of the 39-013 and 39-014. Review the diagram below to make sure the arm length matches up. Also see the 39-205 for a folding handle.
If you are in need of a new track, I have related a few styles on the page for comparison. Let us know if you have any questions!
Dimensions for 39-014
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