Truth Operator

A home owner from USA says:
I am looking for a truth crank operator replacement part but the arm that I have is about 11 3/4" and your website shows 7 1/2". Do you have this operator with 11 3/4" arm?
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Tom from SWISCO responded:
We may be able to help, but there are many different kinds of Truth operators. Can you take a few pictures of your hardware, removed from the window? That will help us find a good match. Thanks!
A quick learner from Troy, MI says:
Please see attached picture that you requested
User submitted photos of a window operator.
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Tom from SWISCO responded:
Perfect, thanks. I would start by looking at our 39-013 and 39-014. The arms are 13-1/2", but they're measured from the center of the guide-wheel to the center of the gear. Double check your own dimensions and see if yours is the same.
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