Truth Part Right Arm Casement Operator

A home owner from Radha Kaluvai says:

Dear Sir/Madam - I would like to order Truth part to replace my window. Please guide me what item need to place an order. Photos uploaded as requested here.

I really appreciate your guidance and help!

Best regards

Radha 

Thumbnail of the uploaded file named F03AFE80-7C24-4757-BD42-A8A8A219AB4A.jpeg
Thumbnail of the uploaded file named 6C61CBEE-6E4E-4230-951A-C459055FFB74.jpeg
Thumbnail of the uploaded file named 4A74D7FD-BB82-4607-92CA-7E80122084E8.jpeg
Thumbnail of the uploaded file named B6FFC35D-6C60-4E88-A0C0-4260416446BD.jpeg
Profile picture of Emily
Emily from SWISCO responded:

Hi, Radha.

At first glance, this reminds me of our 39-220B and 39-221B operators. Review our dimensions and compare them to yours to see if this matches up to your original assembly. 

A home owner from Radha Kaluvai says:

I am still not clear about this video. Could you please give me a call to place an order right item?

Best Regards

Radha

Thumbnail of the uploaded file named 774AC786-8DE5-4993-888E-2F33DB2E7DA5.jpeg
Thumbnail of the uploaded file named 6CF67931-CA7B-41CB-B1CE-A9B5FA6B4869.jpeg
Profile picture of Emily
Emily from SWISCO responded:

Upon a closer look, there's another thought that comes to mind. It's tough to say since your operator is still installed but your operator style also resembles that of our 39-315 and 39-316, but it looks like your link arm has an offset. That would be more like our 39-220B and 39-221B, like I mentioned before. 

Another idea is our 39-172 & 39-171. The offset goes in a different direction, but since the link arm is on bottom rather than on top I think it might make up for it. I can't be sure though. Look these over and let me know what you think. 

I'm afraid our department doesn't utilize phones but if you need help with placing your order, you can call our customer service department at 856-317-6263. Their phone hours are Monday - Friday; 8AM - 4:30PM EST.

How to install an Encore dyad operator
How to install an Encore dyad operator
VIDEO
WATCH >
Anatomy of a casement window
Anatomy of a casement window
VIDEO
WATCH >
How to Replace a Discontinued GU Operator
How to Replace a Discontinued GU Operator
VIDEO
WATCH >
Connecting a casement window operator to stud bracket
Connecting a casement window operator to stud bracket
VIDEO
WATCH >
How to identify casement and awning operators
How to identify casement and awning operators
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.