Unknown balance clip

A quick learner from USA says:

January 11, 2016

I just bought a house, and all of the balances are broken.
The windows are metal, single hung.
They look like thin spiral balances. However, I can't figure out where the spiral latches onto the window jamb. There are no little clips stuck to the wall of the window jamb. I don't know if they were ever there.
What parts should I look for?

User submitted photos of a window balance.

Paul from SWISCO responded:

January 13, 2016

I think you might have a Series 400 3/8" tube spiral balance. This balance hooks to a clip attached on the side of the sash. You have builder's grade windows where the sashes are not removable. You will need to install the balances while the sash is in the frame.

A quick learner says:

January 13, 2016

Would this be the clip I need to attach the spiral balance to the window, 17-094? I am going to replace the spiral balances that are shown in the picture as I bent them removing them. However, I have 5 windows with these spiral balances. None of them have the clips on them to hold the window in place. Do you think that all the spiral balances need to be changed or just get the clips and hope for the best? The one that is in the picture is pretty hard to move up and down. Seems to be dirty and at this point it is now bent.

Paul from SWISCO responded:

January 14, 2016

Assuming that's what you have, the 17-094 clip bracket locks on the bottom edge of the window, while the balance spiral "cross" locks in the clip.

And yes, the other balances might just need to be charged and locked into the clip. See the guide below.

Guide: How to adjust a spiral balance on a non-tilt window

24" Series 400 Spiral Balance

S400-24

$10.10

Wire Charging Tool for Non-tilt Windows

How to Identify a Replacement Spiral Balance

VIDEO

WATCH >

How to choose the proper spiral balance tip color

GUIDE

READ >

How to adjust a spiral balance on a non-tilt window

GUIDE

READ >

You are a:
Located in:
Email:	(your email address will be kept private and is only used to inform you when a response has been made)
Post:
Images:
	Current wait time is 3-4 business days We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.