Unknown mechanism, gears stripped
Thanks for posting. There is a chance that we can recommend a replacement for the casement operator you are searching for but I'll need a bit more information to confirm.
To start, may I please see a photo of the entire operator. I'll need to see the body of the operator as well as the arm to confirm that we have a replacement we can recommend to you.
Let me know if you have any questions in the meantime.
Thanks for the photos. We do not carry an exact match for the type of operator you have and it is still a bit difficult to confirm from the photos. However, I believe either our 39-013 (and it opposite handed version part 39-014) might be worth considering as a replacement. Take a look over the dimensions below and compare them to your existing operator to determine if these might be a fit.
The compatible non-folding crank handle is part 39-114L.