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Casey from SWISCO responded:
June 5, 2019
Hello, I'm sure we can help, but you'll need a replacement operator if the spline is damaged on yours. To identify a replacement, we'll need you to open the window as far as it will go and take a picture from above so we can see the arm or arms that move the window. Thank you! |
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Tom from SWISCO responded:
June 11, 2019
Thanks for the new photo. Start by looking at our 39-028E and 39-027E. These may be what you need, but you may want to disconnect the arm from the track to confirm that the wheel at the end is the same style. I would also check the arm length, of course. You'll note ours have a newer elliptical style base. They no longer make these with squared bases like your originals. |
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Tom from SWISCO responded:
June 11, 2019
Sure, the one in your photos specifically would be the 39-028E. |
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Tom from SWISCO responded:
June 13, 2019
Ah, I see. I'm afraid that we don't have an operator like this in that size. The next smallest are our 39-524E and 39-255E, which have 7-1/2" arms. Would that be better? |
