Weathershield single hung windows need replacement balancers

A quick learner from USA says:
January 5, 2022
Hello - I have Weathershield single hung windows, and need replacement balancers. I've taken pictures of the broken balancer, and I've read through the forums/blogs. Looks like others have requested a 33TG Weathershield replacement; however, the shoe is blue and looks to be the Great Lakes 15-197 but it looks to sit in the track differently than your pictures indicate. I'd be happy to send along some pictures to be certain I order the correct balancers. the length of the balancer 33TG (34") as well as the width of the shoe. I can get the width of the balancer if that is needed.

Again, other forums on your website I have read seem to indicate the 33TG with the Great Lakes 15-197 Shoe.

Please let me know what else you need and I'll get it sent over.
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Paul from SWISCO responded:
January 11, 2022

Hello,

We have had customers with your type of Weathershield window have success using the S751-34 (33TG) as is with the 15-014 knife lock shoe. Please let us know if you have any questions or additional concerns. 
A quick learner from USA says:
January 11, 2022
Thank you for your reply. Would this then be a custom order? Do I just add the balancer as well as the knife lock shoe and you will assemble and ship?
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Tom from SWISCO responded:
January 11, 2022

I agree, our 15-233 looks like what you have. We can custom make a balance to use this shoe without issue, but I'm curious about what you mean when you say that your shoe sits in the track differently. Can you clarify? Seeing a photo of what you mean would be a huge help.

Otherwise I can set you up with a custom purchase link that you can use to add this configuration to your cart. That way you can buy it as if it were any other stock part. I just need you to tell me how many you wanted so that I can set the quantity.
A quick learner from USA says:
January 12, 2022
The locking shoe photo is attached in the track. I've also shown how the balancer sits in the track. Maybe I am mistaken in how your photo displays, but if this all looks correct to how you'd manufacture, please send me a link to purchase. I'll start with 2. Thank you!
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Tom from SWISCO responded:
January 13, 2022

I don't see anything particularly strange about how your shoe installs. It seems to work the same way ours does.

What I'll do now is email you a purchase link and price quote that will allow you to add 2 to your cart. Let me know if you had any other changes.
Blue Locking Terminal, Great Lakes
Blue Locking Terminal, Great Lakes
15-233
$2.35
34" Series 751 Channel Balance
34" Series 751 Channel Balance
S751-34
$12.27
Black Locking Terminal, Great Lakes
Black Locking Terminal, Great Lakes
15-197
$2.04
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