Window parts

Home Owner
Hello, My window 1 has broken right side coil support and latch. I measured left side (good side) coil support and it is measuring 4 5/8" long. can you please help identify parts? Not sure if coil is broken or not but it slides up and down very hard. Thanks! 
2 user uploaded images
10 Replies
Casey
Casey from SWISCO
SWISCO
Expert

Hello,

We'd be happy to look into this for you, but we would need to see photos of your coil spring and pivot shoe removed from the window jamb to compare to our inventory. We'll also need to see an intact tilt latch uninstalled to narrow down your options. See the videos related on this page to assist you. Thank you! 

Home Owner
Hi, please see attached photos as requested. If you can support. Thanks! 
4 user uploaded images
Casey
Casey from SWISCO
SWISCO
Expert

Take a look at the 17/32" thick 15-199. This isn't an exact match for your original pivot shoe, but it's similar. Review the thickness and width compared to your hardware.

Alternate view of 15-199
Alternate view of 15-199

This pivot shoe is compatible with the 3/8" Series 165 or 1/2" Series 160. You'll need to measure your coils and check them for stamp codes to choose the corresponding strength options. Some of your stamps appears to have wiped off, so you can also weigh the sash divided by the number of coils used on both sides.

As for the tilt latches, your new photos still show a damaged latch, but the 26-243A and 26-244A would be a good place to start. Review the specifications below to determine if they match your latches. 

Dimensions for 26-244A
Dimensions for 26-244A

Dimensions for 26-244A
Dimensions for 26-244A

Home Owner
Thank you for your feedback. 
1. So tilt latch what you have suggested would work. 
2. Regarding coil support, you have provided show P/N and coil P/N but I think pivot shoe what I have is good and just need to change coil may be. You are saying in order to use coil you have suggested, I have to change pivot shoe I have? Also, can you plesae suggest what coil support P/N I can use? I have tripple coil in this window.  Thanks! 
Casey
Casey from SWISCO
SWISCO
Expert

If the specifications of your original pivot shoe match the 15-199, you can reuse them with the new coil springs. You'll still need to measure the width of the original coils to determine if you need the 3/8" Series 165 or 1/2" Series 160. Since some of the stamp codes are worn off, you'll also need to weigh the sash to calculate the strength options for the new coils as we mentioned. 

Home Owner
Understood. thank you. 
And for coil support, would Product Code: 15-205 work? 
Casey
Casey from SWISCO
SWISCO
Expert

The cover you need would depend on the coil series you have. The compatible covers are listed under the related items section of the coil spring product pages.

Home Owner
Thank you so much. I'm all set with this one. 
Casey
Casey from SWISCO
SWISCO
Expert

Great! We appreciate your business, and we'll be here if you need anything else.

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