Window Balance Part

Thank you for your patience during this busy season. Unfortunately, that sticker does not tell me what you have. We need photos of the balance itself, ideally out of the window. We may need more information and photos after that, but I have to know what to ask for, first. Just something to keep in mind.

Thanks. You're showing me the cover here, but that only really tells part of the story. We need to see the whole thing, which is why we like to see it out of the window. Would it at least be possible to see the pivot shoe that the springs attach to? Can you also tell me how thick the springs are?

Thanks for getting back to us. I'm still not sure how thick your springs are. That is a very important determining factor when trying to get a match for that cover.

I can tell you that your pivot shoe is the 15-199, which is compatible with 1/2" thick and 3/8" thick springs. If they're 3/8" thick, then the 15-205 would be my recommendation, yes.