Window balance

Quick Learner
My window does not stay up. When I hinge my window out ,I see that on the right side the white piece is broken. I was told this Covers the balance and needs to be replace. On the window the sticker says Moncton Wintons 0608171400 8/17/06 A10 other numbers listed are 8308705/03 unit: 47 5000 59 5000 paten 5EB 5EB5EB G1 43 5000 26 8125. I would appreciate any help you can give me. If you have this replacement part that I need please let me know and also the cost. Thank you so much. My name is Carol
4 Replies
Tom
Tom from SWISCO
SWISCO
Expert
That information doesn't mean anything to us. Can you send a photo of the part so that we can see what SWISCO part will replace it?
Quick Learner
Thank you for you rapid response. Sending the pictures of my window. I hope you can help me with my window

User submitted photos of window hardware.

User submitted photos of window hardware.
Paul
Paul from SWISCO
SWISCO
Expert

Thank you! We believe you have our 3/8" thick Series 165 coil balance with a 15-199 pivot shoe. For the cover, see either our 15-205 (for 3 springs) or 15-206 ( for 4 springs). We see you have one broken cover and the coil springs under it might have sprung. See our related videos for installation tips.

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