Window balancer
Hello!
We'd be happy to help but we'll need to see pictures of your top and bottom fittings. The video below will go over exactly what we'll need.
Yes! These pictures are a huge help. It looks like you have a Series 795 with a 15-198 hook attached on top rather than a screw clip. Can you confirm that your hook looks like our 15-198? If it indeed is our 15-198, this is not a stock item of ours, so your balance will have to be a custom order. With that said, I'm going to email you a custom balance purchase link and price quote for (4) of these balances.
If you need a new T-lock shoe, see our 15-236. Remove yours from the balance and see if this matches your original. If it doesn't or if you're unsure, show us a picture of it removed and we can work from there. One last thing to note: the custom balance will not come with a 15-236 closed cam shoe. You will need to purchase that separately and attach it once you receive them. They just pop on and off, it's very easy.
If you have any questions just let us know!