Window channel replacement

A home owner from Odessa Fl says:
Hi currently have channel stamped with 2290 29. It is 23 inches long. Can you tell me what your part number is for this?

I also need the replace the top plastic window shoes. The channel width is 11/16" and the channel depth is 1/2". What part number should I order for this?

Jim
Profile picture of Emily
Emily from SWISCO responded:

Hi, Jim.

We'd be happy to help but we'll need you to remove an undamaged balance with the end fittings intact to compare to our inventory. Can you also show us a picture of your stamp? The video below will go over exactly what we'll need. 

A home owner from Odessa Fl says:
Thumbnail of the uploaded file named F4D77727-F957-48A4-9B2F-F087C3BBD156.jpeg
Thumbnail of the uploaded file named 3EA98F90-36CD-40CE-8F2E-7B23FFD292DF.jpeg
Thumbnail of the uploaded file named 285944C4-23FD-4846-B497-738EA6EDBBEE.jpeg
A home owner from Odessa Fl says:
Hopefully this helps!
Thumbnail of the uploaded file named 71419AB4-C99E-46D1-987F-310A8121A628.jpeg
Thumbnail of the uploaded file named E90EE5BE-043B-45E8-A24A-0747F4483A92.jpeg
Thumbnail of the uploaded file named BCA0C1EE-22A4-4E2E-8C8C-C87A01C15840.jpeg
Thumbnail of the uploaded file named 379C8D11-1024-4229-9203-E0FD049FF3A1.jpeg
Profile picture of Emily
Emily from SWISCO responded:

Thanks, Jim! It appears you have either our S351-23 or S390-23 channel balance, depending on the depth of your bottom shoe. The Series 351 comes attached with a 1" deep shoe and the Series 390 comes attached with a 1-1/8" shoe. Measure as shown below and see which one matches best. The "29" on your balance might indicate the weight of your sash which means you would need the 2260 stamp option. We recommend weighing your sash on a scale to confirm. 

Comparison of the S351 and S390 balance shoes.
Comparison of the S351 and S390 balance shoes.
A home owner from Odessa Fl says:
Thanks for your help! order placed!
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to replace a channel balance
How to replace a channel balance
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 4-7 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.