Window won't lift

Handy Person from Buffalo
Hello- the right side of our window "spring" (idk the proper term) is cracked and the window cannot be opened or stay open now. Can you help me figure out what part we need? Thank you! 
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4 Replies
Casey
Casey from SWISCO
SWISCO
Expert

Hello,

We'd be happy to help but we'd need to see your coil springs and pivot shoe fully removed from the window to compare to our inventory. There should also be numbers stamped on the coils, which you'll need to choose the corresponding strength options. We've related a few videos on this page to help you through the process. Thank you! 

Quick Learner from Buffalo
I need to replace this broken part
3 user uploaded images
Casey
Casey from SWISCO
SWISCO
Expert

Thanks for getting back to us. The style is a bit different but your piuvot shoe resembles the 15-177. Take a look and compare the width and thickness shown below to yours. If it's a match, you can use the S152-6 coil spring and related support hardware for your replacement balances. Keep in mind that using one S152-6 coil on each side will support a 12 pound sash. Take a look and see what you think. 

Alternate image for 15-177
Alternate image for 15-177

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