balance replacement

Quick Learner from US
Mar 29, 2021 9:26 am
I spoke with Swisco and they told me based off the information I gave them that I would need custom channel balances. So I have attached photo's and info regarding the busted channel balance.

-I need two channel balances
-I have identified the pivot shoe as the 15-216 from your web site
-I have identified the inverted link as the 15-224
-The channel balance I have is marked 26B, 1/2" wide by 26" long

The end of the string has a hook on it as you can see from the photo's and the hole that the hook goes into on the window track is round
IMG_3557 IMG_3558 IMG_3560
3 user uploaded images
2 Replies
Bob
Bob from SWISCO
Mar 31, 2021 11:56 am
SWISCO
EXPERT

Thanks for your post, and for the thorough breakdown of what you need. I just sent you an email to order (2) 26" Series 795 channel balances, stamped 26B, with the 15-224 Link Shoe and 15-198 Hook attached. The 15-216 is sold separately; you can add it to your cart along with this custom balance order. Let me know if you have any further questions. 

Quick Learner from US
Mar 31, 2021 12:15 pm
Bob,

Thank you for your quick response and getting the custom balances we needed to service our customer.
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