bathroom acrylic block window casement crank

Home Owner from Alpine Road, Menlo Park
Hi
This crank no longer catches along the teeth/wheels and I am trying to replace it. The window was installed in 2000 by a contractor during a renovation so it may be off brand/no label. There is no name on the crank or the window that we can see, only the number (part number?). The arm is 4 inches, the housing (closed part) is 5 inches and the long arm is a little over 11 inches, the shorter arm is about 4 inches. any help for a replacement would be greatly appreciated! My handyman is very handy so a close approximation might work.
thank you
j
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Emily
Emily from SWISCO
SWISCO
Expert

Hey there!

Depending on the design of the guide at the end of the long arm, you may have the 39-253LB & 39-253RB or 39-438B & 39-439B. I recommend watching the video below which will go over exactly what I mean. For new brackets, see the 39-545 and 39-546. 

Home Owner from Alpine Road, Menlo Park
Hi Emily and Swisco team. The part works great! thank you. However, we couldn't get the cover off the old part and need a new cover/handle. Can you help me with the right part to order in white? thank you
Emily
Emily from SWISCO
SWISCO
Expert

Certainly! I recommend the 39-451 or 39-452 depending on which side you need. I'll be here if you have any other questions! 

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