casement operator

Question

this is wright window operator 131/2" the operator case works fine but as you see on picture#4 the crank shaft is broken at the bottom ,do you sell just the crank shaft or i have to replace the operator and what operator do you suggest,my case width is 4"?

User submitted photos of a window operator.

Tom · Accepted Answer

I'm afraid you'll need to replace the whole operator. Once the worm gear (shown in the second picture) comes out, there is no repairing it.

I recommend our 39-013 and 39-014 operators, based on your pictures. Just double check your dimensions to make sure they match the ones we show.