channel balance with width 1/2 "

Hi Helen. We'll be happy to help you replace this balance, but it will need to be a custom order due to its unique design. We need a little more information to help. First, can you show us a picture of the clip at the end of the nylon cord? Second, can you show us any stamp code on the metal channel? Finally, how many balances do you need? From there, we'll get this going for you. Many thanks.

Hi Helen. I see your initial order has been cancelled. Thanks for getting back to me. Just so you know, the minimum amount of balances we sell per custom order is 2. You might want to replace both balances in the window anyways; usually when one goes the other may not be far behind. 

Otherwise we're almost there. I still need to see the hook at the end of the nylon cord. This is the cord that comes out of the wheel in the shoe in your photos. The style of that hook should allow us to get this going for you. Thanks Helen. 

Hi Helen. No, I'm afraid those aren't the pieces we're looking for. This hook is going to resemble either the 62-106 or 62-108. They are attached the nylon cord that comes out of your balance's shoe. View this older discussion here for an example. You can see the clip is attached to the cord and normally winds within that wheel in your balance's shoe. I hope this helps. 

Thanks, Helen! That's exactly what we needed to see. Now, I can't place the order for you, since we don't save credit card information, but I'll have my colleague Tom email you an order link and price quote for 2. You can use that order link to add the custom balance to your cart and then you can place your order as if it were a normal part.

My pleasure Helen! Thanks for considering our business, we really do appreciate it.