Viewing all customer Discussions for:
Door & Window

Aug 18, 2009
Aug 18, 2009
Are screws included with this Rusco lock?
No, screws are not included with the 90-235 replacement Rusco window lock. It is best to reuse the screws from the old window locks you are replacing. Currently all orders on SWISCO.com are shipped via UPS.
Landlord Rochester N.Y. 14606
Aug 17, 2009
Landlord from Rochester N.Y. 14606
Aug 17, 2009
Remington replacement window crank operator
All specs of the 39-026 seem to be exact except the arm extension. Original arm measures 2 7/16" rather than 2 1/4 ". Will this be a problem? Also, the original window crank seems to be made of heavy steel. Is yours comparable and what would be the shipping charge for 1 or possibly 2 to Rocheste ... (cont.)
Professional Toronto
Aug 17, 2009
Professional from Toronto
Aug 17, 2009
Exactly what I needed
The 84-096 was the exact part I needed. I ordered 2 pairs. Great prices! I am very impressed with the excellent service I have received from you and your company. I really like the pictures of the parts on your site and that you were willing to let me email you to research the part I needed. I ... (cont.)
Home Owner Illinois
Aug 17, 2009
Home Owner from Illinois
Aug 17, 2009
Balance options
What is the difference between optins b, c and d
Home Owner Ashland, OH
Aug 17, 2009
Home Owner from Ashland, OH
Aug 17, 2009
30-year old Pella windows
My new house has 30-year old Pella windows which I needed some replacement parts for. After a week of searching, your company was the only one I could find that stocked the Pella parts that I needed. Even Pella's own customer service hotline couldn't help me. Your website is very user-friendly, paym ... (cont.)
Handy Person Stanton; Delaware
Aug 13, 2009
Handy Person from Stanton; Delaware
Aug 13, 2009
blade latch tool
is there a tool needed to make the cut-out for the 70-174 when fabricating new screens?
Home Owner san clemente
Aug 13, 2009
Home Owner from san clemente
Aug 13, 2009
color question
what color options are there for the 9 in window crank 39-002?
Quick Learner Curacao
Aug 10, 2009
Popular Question Badge
Quick Learner from Curacao
Popular Question Badge
Aug 10, 2009
How do I install my replacement crank operator?
Can anybody please tell me clearly how I can install my replacement window crank operator (39-025)? I cannot find a handyman here on Curacao who can do it for me, help! Quick learner housewife
Handy Person nashville
Aug 10, 2009
Handy Person from nashville
Aug 10, 2009
Are the screws included with this window lock?
the 90-005 image shows only the lock, nothing in the description. are the 2 mounting screws included?
Quick Learner Jacksonville, FL
Aug 10, 2009
Quick Learner from Jacksonville, FL
Aug 10, 2009
How do you remove the old M spring roller?
How do you remove the old M spring roller? Thansk
Home Owner Massachusetts
Aug 10, 2009
Home Owner from Massachusetts
Aug 10, 2009
Which end is up
My lower door assembly looks like the upper door assembly, and vice versa. The door doesn't appear to be on upside down, but considering the hack we had install it, anything is possible, and the thing has never really worked right. Would there be any other reason why this would be? I'm really look ... (cont.)
Quick Learner new jersey
Aug 7, 2009
Quick Learner from new jersey
Aug 7, 2009
Caradco window crank 15 45054
My house was built in 1983 with Caradco casement windows. the number i found on the crank is : 15 45054 which is on the underside of the crank; i believe i have the "long handle" in the clay color, but i do not see this style number anywhere on your website. please confirm this is the correct number ... (cont.)
Home Owner
Aug 7, 2009
Home Owner
Aug 7, 2009
malta screen hardware
the handles on malta screens on botton sides to secure screens to malta windows
Quick Learner
Aug 7, 2009
Quick Learner
Aug 7, 2009
Purpose of a screen hanger
I am trying to mount my screens to the outside of the windows. most of the windows have an aluminum "U" shape form on the sides and the screens slide down the U and are held in place. Will the 70-158 perform the same function?
Home Owner Towanda, PA
Aug 7, 2009
Home Owner from Towanda, PA
Aug 7, 2009
Removing the old latch from my window
The 26-390 looks like the tilt latch that I broke on the bottom sash of one of my windows. Does this part come with instructions on how to remove the old latch and install the new one?
Home Owner Charlotte
Aug 7, 2009
Home Owner from Charlotte
Aug 7, 2009
Your company is TOPS!!!!
I just wanted to notify your company and thank you dearly for the products you supply. Recently I purchased a key cylinder for a older "Peachtree sliding door. We primarily use our sliding glass door as an entrance door from our carport, however we have a true main front door that we would have to u ... (cont.)
Home Owner Houston, TX
Aug 5, 2009
Home Owner from Houston, TX
Aug 5, 2009
Dimensions of door closer
Please send me the dimensions of the 40-016 (Cylinder thickness length and Extremity lenghs from door-side mounting bracket to Door-frame mount. Thanks, Joe
Aug 5, 2009
Aug 5, 2009
Does one of the multiple sizes line up with 4 7/8 hole centers? Key cylinder included?
Yes, a key cylinder with two keys is included. Yes, one of the hole center sets measures 4-7/8".
Aug 3, 2009
Aug 3, 2009
What is the depth of this flush bolt?
The depth of the 42-006 mortise flush bolt is 5/8".
Aug 3, 2009
Aug 3, 2009
What material is the cam handle lock?
The material for the 38-065 cam handle lock is a high pressure zinc diecast.