Hi, I have these 16 year old Milgard Tilt windows that were in the house when I brought it. Milgard will not warranty them anymore. A couple of balancers are broken, others hard to operate. I would like to replace them, but do not know what to purchase from you.
I believe they are channel balancers, 19" in length, I have misplaced some of the balancers, but have spare end pieces that the window attaches to. Nothing I see on your website has a hook clip as a connection point at the top of the balancer that I show in the picture.
I hope the pictures help, any other info you might need, please let me know.
James