part for Softlite window

Question

I sent in a request earlier with photos/ I find it odd that the window shoe on the right side has an O above the cam, but upon a closer look the shoe on the left side has an upside down P just about the cam.
As I said in the earlier request the show is not engaging and the cams have broken when I tilted it incorrectly.

Bob · Accepted Answer

Hello there. I see you were talking to my colleague Julia here. I'm afraid I frankly don't know what you mean by these codes, but they really don't matter. It's possible the pivot shoes on each side of the window were simply manufactured at different times, thus reflecting different codes; but these codes are never particularly reliable for identifying replacements. The cams being broken seem to be the source of your problems. As Julia said, it looked like you had the 15-177. This will work to replace this style of pivot shoe.