Viewing all customer Discussions for:
38-162 Andersen 400 PS Sash Lock, RH

38-162 Andersen 400 PS Sash Lock, RH
Handy Person Beaufort, Sc
Jul 14, 2025
Handy Person from Beaufort, Sc
Jul 14, 2025
Andersen window crank and latch.
Hi. Got a client with a window that has a broken latch and crank. The latch appears to be internal to the trim.
+6
Quick Learner Seattle
May 27, 2025
Quick Learner from Seattle
May 27, 2025
Casement Window handle is falling as locking piece fell
I have this casement window which was installed before I bought the home. It seems I miss a small piece to keep the handle on the system. The first picture is the current issue, the second, with white paint on it, has the small steel piece that helps hold the handle.
Home Owner Dix Hill, NY
Oct 24, 2023
Home Owner from Dix Hill, NY
Oct 24, 2023
Broken casement lock
This is for left side casement window. The part of the locking component that is attach to the handle is broken. I'm not sure about remove it since it is built inside the wooden fame and I don't see any screws.
Handy Person Staten Island
Apr 28, 2023
Handy Person from Staten Island
Apr 28, 2023
Anderson Window casement lock upper
Hello trying to locate this casement lock for an Anderson Window. I need left side. Picture is a right sided sash lock. Thank you. Renzo
Quick Learner
Apr 2, 2023
Quick Learner
Apr 2, 2023
Searching for Anderson casement locking # 361902
This locking mechanism is from an Anderson casement window from 1995 the number on the item is 361902.The window seems to have settled a little and the sash I believe has to be shimmed. Any help would be appreciated.The lock also fits on the right side of the window when you're looking at it from th ... (cont.)
Contractor Pennsylvania
May 11, 2021
Contractor from Pennsylvania
May 11, 2021
Andersen casement lock
Hello, the pics here are showing the piece an Andersen casement lock handle slides onto which of course is the actual locking mechanism. The left side is intact while the right is not. The right side is missing that small metal piece which locks the handle in place. I've seemingly looked everywhere ... (cont.)
+1
Quick Learner NY New York
May 6, 2021
Quick Learner from NY New York
May 6, 2021
lock handle tab - Anderson 400
I have an Anderson 400 casement series window. My daughter pulled off the lock handle and I guess the small metal piece on the lock mechanism that fits into the lock handle tab was broken off and is now missing. I suspect the metal piece is somewhere in her room but appears to be lost. Picture of th ... (cont.)
Contractor St John IN
Jan 26, 2021
Contractor from St John IN
Jan 26, 2021
Casement window repairs
Looking for 3 sets of casement window hardware. The window installer left without finishing the job,,
Home Owner Lodi NJ
Sep 5, 2014
Home Owner from Lodi NJ
Sep 5, 2014
Andersen Casement Window Lock
Part Number on item is L136902. The window opens to the right.
Quick Learner
Oct 7, 2013
Quick Learner
Oct 7, 2013
Searching for 1361901
I am ordering some hardware for anderson windows built between 95 and 98 it looks like based on the crank I found. But cannot find the lower locking mechanism of a tandem casement lock anderson part number 1361901. thank you. kris.