replacement coil balance
Handy Person from Brooklyn
Apr 7, 2015 8:35 pm
Hi my name is Jacqie I need a new balance. The shoe #5704,165 thanks again
22 Replies
Paul from SWISCO
Apr 9, 2015 10:24 am
I'm afraid the company that made your shoe is no longer in business. I believe our 15-177 could still work, though. Just make sure the dimensions are the same; yours should be 1-1/4" wide by 9/16" thick. Also, I can't see your pivot bar, so I'm not sure if your old one can work. If it has two prongs sticking out (if I remember correctly), you will need to file them off to fit the new shoe.
Quick Learner
Apr 9, 2015 10:45 am
Hi Paul, thank you soo much for responding. The pin that was in the window broke and and I will need to locate the pivot bar. I will submit a picture of the pin from inside of the window
Paul from SWISCO
Apr 9, 2015 12:31 pm
I think we can find something. Can you tell me the distance from the tip of the "T" that goes into the shoe to the center of the first screw hole? This will allow us to find a functional substitute. Thanks!
Quick Learner
Apr 9, 2015 12:44 pm
Ok I will get back to you soon thanks so much
have a bless day
have a bless day
Quick Learner
Apr 9, 2015 12:48 pm
One more thing am I able to use the same coils without looking the tension
Paul from SWISCO
Apr 9, 2015 2:05 pm
You should be able to, but just in case you can give us the number printed on the springs and we can make a suggestion. You may not need it, but it may be good information to have just in case. Also, make sure to double check the width and thickness of the old pivot shoe. Hope to hear back from you soon!
Quick Learner
Apr 9, 2015 2:26 pm
It's a 6 stamped on it. What is the significance of the the number? Does it have to do with the weight of the window? When I get home I will get that information for you
Paul from SWISCO
Apr 9, 2015 2:54 pm
Yes, the 6 tells us how much weight each individual coil can support; 6 pounds, not surprisingly! So if you have two springs marked with 6, they can hold up a 12 pound sash. If you have four, they can hold up a 24 pound sash, etc. Let me know the rest of the information at your earliest convenience.
Quick Learner
Apr 10, 2015 11:52 pm
Hi Paul how are you today. I was a ble to get some measurements for you. Also if I take the coils off of the old shor will the spring out on me and is there a way to keep that from happening when I place them on the new shoe. I also looked at the other coil and it has a 5 marked on it
Paul from SWISCO
Apr 13, 2015 1:49 pm
Thank you for the photos. Thinking this over, I believe our 15-175 pivot shoe would be a better choice so that you can reuse your coil springs if they aren't broken. If they are, you can still use the 15-175 with the S152-5 and S152-6 coil springs. You will need a new pivot bar to go with the 15-175 pivot shoe, since the old pivot bar won't fit. From your photo, our 26-030 looks like it will match your screw holes and the 15-175 shoe.
Quick Learner
Apr 13, 2015 7:40 pm
ok. So I am going to order one set for now. What is the return or exchange policy. In case it doesn't work. I most likely won't return it.
Paul from SWISCO
Apr 14, 2015 9:41 am
Great, let us know how it works! See our Return Policy for more info on returning items.
Quick Learner
Apr 14, 2015 10:17 am
Does the hole piece come assembled or do we attach the coils ourselves.
Paul from SWISCO
Apr 14, 2015 10:29 am
Since the individual components are sold separately you will have to assemble it yourself. However, it's fairly simple. The coil just screws on the shoe.
Quick Learner
Apr 14, 2015 10:45 am
Do I change my coil support balance
Paul from SWISCO
Apr 14, 2015 11:45 am
Only if they're broken. The great thing about this hardware is that you only need to replace the parts as needed. If your coils work fine, then there's no reason why you can't reuse them.
Quick Learner
Apr 14, 2015 12:01 pm
Ok. Paul thank you sooo much once I receive my order and install it I will get back to you And let you know what happens. I am very grateful for all of your help. I will get back to you as soon as I can. Jacqie
Quick Learner from Brooklyn
May 24, 2015 4:38 pm
Hi Paul, sorry I haven't gotten back to you. I was waiting for someone to take the Window out for me and put the piece in but. It hasn't happened yet. If I knew how to take the window out, I would do it. The main window that I want open is my kithen window. It doesn't go up or down. Trying to find someone that can help. Any help you can give would be great. Have a safe memorial weekend
Quick Learner from brooklyn
Jul 11, 2015 10:49 am
Hi Paul, I wanted to say thank you from the bottom of my heart. Everything worked out perfect.You made the process so easy for me and my husband. With both of us not having the time to take off work to mess with the windows, was a plus. My only downfall is i needed to order the wheels for inside the coils. But i will be placing another order for additional parts and i will purchase the wheels.Once again thank you soo much for your efforts and patience. It was greatly appreciated. Jacqie
Paul from SWISCO
Jul 13, 2015 3:10 pm
It was my absolute pleasure. If you need anything else, feel free to ask. I'm always here to help.
Quick Learner from Brooklyn
Jul 13, 2015 3:48 pm
Will do. Thanks
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