truth window regulator

A quick learner from Junction City Kansas says:
May 2, 2020
Hello
I need 4 replacement regulators. I have been looking at your site and the questions asked and see that you recommend the truth 39-031 or 032 for the replacement of the 30842r or 30841l . The photos of the 031 & 032 look correct except mine are single arm units . Can you help me with this please so I can place an order ASAP ?

Thank you

Mike
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Tom from SWISCO responded:
May 5, 2020

Hey, Mike. If you have single arm operators, then you don't have the 39-031 and 39-032. Those numbers printed on the arms aren't reliable enough to use to ID hardware for this reason.

We can still help, but I'll need you to remove the operator in question from the window and upload a photo of it here for me to review. It's necessary to see it out of the window so that we can see it without obstruction.
A quick learner from Junction City Kansas says:
May 5, 2020
Hello Tom

Ok. I will take a photo and send it to you .

Thank you
Mike
A quick learner from Junction City Kansas says:
May 5, 2020

Attached are the two photos for the regulator.

Please let me know what I need to order. I need a left and a right.

Thank you!

Mike 

Thumbnail of the uploaded file named IMG_1726.JPG
Thumbnail of the uploaded file named IMG_1727.JPG
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Tom from SWISCO responded:
May 6, 2020

Thanks, Mike! These photos are perfect. I recommend our 39-035 and 39-036. I believe that these are newer versions of your older style operator. They should be fully compatible with your windows.
A quick learner from Junction City Kansas says:
May 8, 2020
Thank you !
I placed an order today for the operators and some handles .

Thank you for the help
Mike
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Tom from SWISCO responded:
May 8, 2020

You're welcome! We appreciate the order, it means a lot. Please let us know if you ever had any other questions and we can do our best to help.
EntryGard Dual Arm Operator
EntryGard Dual Arm Operator
39-031
$29.70
Truth Hardware Entrygard Dyad Window Operator
Truth Hardware Entrygard Dyad Window Operator
39-035
$32.30
Truth Hardware Entrygard Dyad Window Operator
Truth Hardware Entrygard Dyad Window Operator
39-036
$32.30
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