Tom from SWISCO responded:
December 29, 2015
Hey, Rob. You may just need to adjust the tension, since you have spiral balances. Check out our guides below, for a tilt window and non-tilt window, respectively.
If charging your balances doesn't work, though, then it may be time to replace them.
As for the vinyl screw plug, your pictures didn't upload but could it be something like our 26-200? I don't know if it's the same as yours, but it certainly serves the same function. Could you use that in your window? |
Tom from SWISCO responded:
December 29, 2015
Yep, that looks like it alright. I appreciate your praise! I certainly try to be amazing.
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