Certainteed Coil Balance inquiry
Hello,
We'd be happy to help but we would like to see photos of the pivot shoe that your coils springs attach to, which will help us narrow down your options. See the related videos to assist you in the meantime. Thank you!
Thanks for getting back to us but these are the cover and barrel for the coils. The pivot shoe is the part that installs below the coils inside the window jamb. See an example in the video below.
You may have a pivot shoe with an enclosed cam. See an example below. These shoes are trickier to deal with because there is no opening for the pivot bar to slide out of. You'll follow the same process to remove the sash but you'll need to angle the sash and use some elbow grease to pop one side out at a time. Unforutnately, there is no easy trick to this and even professionals have trouble with them at times but I can assure you that it will come out.
For Certainteed windows, we offer the 15-192 pivot shoe that uses the S170 and S171 coil springs, along with the parts listed under the related items section of the 15-192 product page. Please note that some customers have reported that they needed to shave the front of the shoe down to install it in their window jamb.
We also offer a conversion video shown below that works for both Certainteed and Simonton windows that use this type of assembly. Take a look and review the full process below to see which option you'd prefer for your repair.
You would need the S159 coil springs shown in the video included in our last response. You'll need to weigh your window sash to determine the corresponding strength options for the new coil springs.
Based on your sash weight, I'd suggest using one S159-04 and one S159-05 on each side with the 15-256 double support if you decide to go with the 15-129 conversion shown in our video.
If the covers of your original balance are broken, the conversion would be our best option since the covers used with the 15-192 have been discontinued.