Bob from SWISCO responded:
June 17, 2021
Hi Jaspal. This looks similar to our 1" 15-194 T-Lock Shoe. There's an issue, however. Your old shoe has that groove in the stem that interfaces with a similar groove in the channel balance. Both our shoes and balances lack this characteristic groove. Therefore I am afraid you won't just need a 15-194, but a new Series 795 Channel Balance to go with it. This blog article here explains everything you need to know about removing and replacing these types of balances. |
Bob from SWISCO responded:
June 24, 2021
If the balance is 28" long and stamped 28C, then use the S795-28 with a stamp option of 28C. You'll have to swap out the 15-194 with the shoe that comes attached by default with this balance (our 15-195). The video explain shows how. You will also want to make sure that the balance attaches to the top of the jamb track with a screw clip. If it uses a hook instead, please let me know, and show me a picture of the hole in the jamb track that the hook attaches to. |
Tom from SWISCO responded:
June 25, 2021
Thanks for getting back to us. Bob is out today but I can help you out from here. So, if your balance has a hook on top then your balance will have to be custom made. We need to attach the 15-198 hook to the cord here in the warehouse before we ship it out. While we're at it, we'll also put on the 15-194 shoe for you. Like Bob said before, the larger shoe is default. Please let me know how many balances you needed in total and I will email you a purchase link and price quote that you can use to place an order on our site. To sum it up, we'll be making S795-28 balances with a 28C stamp, 15-194 bottom shoe, and 15-198 top hook. |
Tom from SWISCO responded:
June 28, 2021
Sure thing. I'll email you a purchase link and price quote for 10. If you wanted to make any changes, let me know and I'd be happy to do so. |
Bob from SWISCO responded:
June 30, 2021
Sure, no problem. I just sent you an email with a purchase link to order four(4) 28" Series 795 balances, stamped 28C, and with the 15-194 Shoe and 15-198 Hook Attached. Let me know if you have any other questions prior to placing this order. |