Identify the parts
Hi there!
It looks like your first two photos didn't come through. Can you re-upload them for us?
Great, thank you! We should be able to help with this. Can you also show us a photo of the base of the operator from inside the house?
Yes! I appreciate you getting that for me. The operator reminds me of the 39-013 & 39-014 or the 39-027E & 39-028E. These are compatible with the 39-505 and 39-533 tracks. Take a look at the specifications for these parts and see which ones match up with your old hardware.
It sounds like you're referring to the hinge. If so, take a look at the specifications of the 36-048 and see if they match up with yours. We just recommend you replace the top and bottom hinges at the same time.
