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Hello there!
The tilt latch in these photos reminds me of our 26-243 and 26-244. I recommend you look over the dimensions and compare them with yours to see how they match up.
I can't identify what coil support you need, however. I would have to see an undamaged pivot shoe removed from the window to determine the compatible springs and accessories.




This part is called a coil support or coil housing. We need to see photos of the pivot shoe first in order to identify the compatible coil springs and support.




I'm afraid I'm not sure what you're describing but I've circled the coil support part in your photos that I'm referring to. I hope this helps.





No problem! I'm happy I could help. Let me know if I can be of further assistance!


I will be ordering 26-243 and 26-244 (beige), along with a balance & pivot show assembly (based on weight). Thanks, again!



Hey there, Emily isn't here today but I'll do my best to help.
The pivot shoe in this photo is our 15-199, which is compatible with the 3/8" wide Series 165. I bet if you measured the spring, it would be the same size. The cover/coil support used with this setup is our 15-204. I feel pretty confident that these are what you want, but look over the details and information in each case to verify.
As for spring weight, there should be a stamp on the old springs printed near the "T" shaped end of the band. That will tell you how much weight each spring supports. Lacking that, your only option is to weigh your sash and divide by how many springs support it altogether.




Just to clarify, is that three for one side, or three including both sides?
If it's three per side, then that sounds totally normal. You'd want to choose the same Series 165 weight options you found in your window.

There's one last (I HOPE) question. The window hinge was bent on one side and not properly installed, perhaps. I've included pictures. What part number would be needed to replace this piece? The measurement is 3" X 5/16" X 3/16". The head is 9/16" (oval). There was a video that alluded to the possibility that the newer hinges might not work with the older part that holds them? I'd want to order two hinges, but if there's yet another part needed, I'd want to include that in my order too. FYI. My purchase list so far include 2 15-204; 2 15-199; 4 165-4 coils; 2 165-3 coils; 1 26-243 beige (left); and 1 26-244 beige (right) Thanks again.



Sure, this part is called a pivot bar and our 26-378 looks like a dead ringer for your old one. Look over the specifications and see how they match up with yours.
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