Tom from SWISCO responded:
December 23, 2015
Thanks for contacting us. It's hard to tell exactly what you have based on this picture. Is there any way we can see a picture of it removed from the window? Much of it is covered up by the sill trim. I also need to see the arm that actually opens and closes the window when you crank the operator. It should be easier to see once removed. Thanks!
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Tom from SWISCO responded:
December 23, 2015
Ah, I see. Check out the video below, that should give you a good idea of what you have to do.
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Tom from SWISCO responded:
December 23, 2015
It's our pleasure. Sorry we can't offer an easier solution! Sometimes it seems like those old window manufacturers didn't want to make anything simple. Have a Merry Christmas and let me know how I can help you further.
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Tom from SWISCO responded:
December 30, 2015
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