Window crank in original part of house

A handy person from 53818 says:
May 13, 2021
Good afternoon !
This is the second type / brand of window crank we have in a house we recently bought that was supposed to be built in 1979. The cranks in the original part ( the ones I'm attempting to get parts for now) and these are different from the ones you helps me with a 6 weeks or so ago. This crank isn't all one piece like the other ones were, and the screws are in different spots. These aren't nearly as easy to get to and removed either ! Will you be able to help me again this time ? Thank you !
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Casey from SWISCO responded:
May 13, 2021

Hello,

Take a look at our 39-013 and 39-014 casement operators. Take note that our operators have a roller wheel at the end of the arm, which appears to be damaged or broken off in your photo. 

If you also need to replace the hinges, see our 36-048. Thank you!
A handy person from 53818 says:
May 13, 2021
Your suggestion appears to be really close, but according to my measurement, the arm on mine to the center of the gear is only about 11 inches. Actually, the roller you mentioned being gone seems to be the only issue with the one I have here, other than needing some lubricant. I don't suppose there is a replacement roller available that a person could install ? Thank you !
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Casey from SWISCO responded:
May 14, 2021

Unfortunately, we do not carry the wheels for casement operators like yours separately. You may also want to consider our 39-027E with the 9-1/2" arm length and see if you could adapt this or the original operators we mentioned to work for your window. In either case, you may need to adjust the position of the track that the rollers glide in under the window sash to make up for the difference in arm length. 

If you decide to try either of these options and they don't work out for you, you can view our return policy here. Thanks for posting! 
A handy person from 53818 says:
May 21, 2021

Good afternoon ! I just wanted to let you know that the 39-027E crank you suggested that has the 9 1/2" arm fit perfectly where the old one had an 11" arm and the only real difference is that the window won't crank clear out to ninety degrees to the frame. I have my doubts that many of them are ever opened that far anyway. I just ordered one more of each side just to have for future use. Thank you for everything ! You all are awesome !!! John, Wisconsin

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Casey from SWISCO responded:
May 24, 2021

That's great! Thank you so much for the update, and for confirming everything works. Please feel free to reach out if you ever needed anything else.
2-Bar Hinge Set, 10"
2-Bar Hinge Set, 10"
36-048
$17.47
Casement Window Operator, 13-1/2" Arm
Casement Window Operator, 13-1/2" Arm
39-013
$20.70
Casement Window Operator, 13-1/2" Arm
Casement Window Operator, 13-1/2" Arm
39-014
$20.70
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