Window opener crank

Home Owner from Hampstead, NC
Have four windows with this. None work- each for a different reason. Some just open, some just close, but not do both. No markings or labels other than symbol on hand crank end.
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8 Replies
Tom
Tom from SWISCO
SWISCO
Expert

Definitely sounds like you need new operators. We can help, but your photo here only shows me the base, which only tells half the story. In order to identify a replacement I will need you to remove the entire mechanism from the window so that I can see the whole thing in one photo, without obstruction. Let me know if that will be possible.

Home Owner from Hampstead, NC
Sir, thank you. Hope these show a little more. I'll pull the crank off too. The photo showing the underside of the lock mechanism shows a small "T" on it. I believe the crank has the same. Does this help? Thanks so much!
3 user uploaded images
Tom
Tom from SWISCO
SWISCO
Expert

Thanks for getting back to us. I'm a little confused--did you need a new lock or a new operator? Or both? We can definitely supply both, if needed.

For the lock, see our 38-097 and 38-098. These are modern versions of your lock, though you will also need a new 38-079 keeper to go with them.

If you still need the operator, I will need to see it removed, as previously requested.

Quick Learner
These are the views of both under the crank piece and top view.
2 user uploaded images
Tom
Tom from SWISCO
SWISCO
Expert

Thank you. Part of your operator is cut off from the photo so I'm not 100% sure what you have, but look at our 39-027E for one possibility. We also sell the 39-028E for the opposite side.

Quick Learner
Thank you very much. Took measurements and looks like the 13 1/2 crank is the right size. I ordered it and will see if it fits. Thanks for the help.
Tom
Tom from SWISCO
SWISCO
Expert

Great! That would be the 39-013 and 39-014, then. Thanks for ordering with us and please let me know if you had other questions.

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