Viewing all customer Discussions for:
Door & Window

Home Owner Fort Myers Beach, FL
Feb 9, 2026
Home Owner from Fort Myers Beach, FL
Feb 9, 2026
Simonton double hung window part
I am looking to replace some of these stops. Can you help me with a part number?
+2
Home Owner Porter Ranch Ca
Feb 9, 2026
Home Owner from Porter Ranch Ca
Feb 9, 2026
Replace Millard sliding glass door lock
My current lock automatically locks when door is closed from outside. Thus I could get locked out.The sliding door is 1and 1/2 inch thick and the slot where the lock sits is almost 6 inch length what is the part # I should order to replace the current lock. Do yo provide any instructions to replace ... (cont.)
+1
Quick Learner
Feb 9, 2026
Quick Learner
Feb 9, 2026
Spiral balance help
I had questions regarding my spiral balance. I believe it’s 18 inches, 5/8 with orange tip. I do not see how it was hooked in to the sash since both spiral balances were already hanging loose. Also the little plastic tabs on the sides at the top and bottom. I’d like to know what they ar ... (cont.)
+4
Quick Learner Fl
Feb 9, 2026
Quick Learner from Fl
Feb 9, 2026
Quick Learner 33062
Feb 9, 2026
Quick Learner from 33062
Feb 9, 2026
Window stabilizers
Will you let me know if you carry this replacement part?
Handy Person Roanoke VA
Feb 9, 2026
Handy Person from Roanoke VA
Feb 9, 2026
Handy Person Cohoes
Feb 9, 2026
Handy Person from Cohoes
Feb 9, 2026
Guide for window.
Missing the pictured part on one side of the window.
Home Owner Pennsylvania
Feb 9, 2026
Home Owner from Pennsylvania
Feb 9, 2026
Window casement operator identification
I believe this is a CertainTeed window. Window cranks out but not back in. The operator linkage is stamped Truth. Dimensions are as follows. Long arm is 10" Med arm is 7" Curved arm is 4.75" Hidden arm under window is 4.75" Left & right side operators needed. Thanks for your help. ... (cont.)
Home Owner 3 Smokey Ln, Nashua, N...
Feb 9, 2026
Home Owner from 3 Smokey Ln, Nashua, NH 03062
Feb 9, 2026
Home Owner Spanish Fort, Alabama
Feb 9, 2026
Home Owner from Spanish Fort, Alabama
Feb 9, 2026
Window ballasts
Both ballasts on my window have gone out. It looks like hook and tackle and is marked with numbers " 28 3 BJ", 29" long not included plastic attachments on either end. When I looked at your 29" lengths, there's are a variation of series available and I don't know which series this falls under. I inc ... (cont.)
+2
Quick Learner
Feb 9, 2026
Quick Learner
Feb 9, 2026
sliding glass door rollers
looking for help with these
+4
Home Owner Salt Lake City
Feb 9, 2026
Home Owner from Salt Lake City
Feb 9, 2026
Replacement spiral balance
i need to replace 35″ vinyl jamb liners with integrated spiral balances for a single-hung window
+1
Home Owner Utica Ny
Feb 9, 2026
Home Owner from Utica Ny
Feb 9, 2026
Masterpiece sliding patio door handle
The locking mechanism within the handle needs replacement, I can't find a model number but I know that it's a masterpiece sliding patio door.
Handy Person
Feb 9, 2026
Handy Person
Feb 9, 2026
Replacement parts
I have a silver line window that I can't seem to find the replacement parts for. I'm looking for the tilt latches for this window as well as the rubber gasket/weatherstripping at the the bottom of the window, as well as the pile weatherstripping on the side of the window. Any help would be greatly a ... (cont.)
Quick Learner United States
Feb 9, 2026
Quick Learner from United States
Feb 9, 2026
Needed parts
Hi - I have a pair of single hung windows that have Model: 1000 SH and Car #: 279-171 on a label. I am trying to get some plastic inserts that are used to hold the screens in place. Can you point me in the right direction for getting those please? I will send 2 pictures. Both are used and both are ... (cont.)
Handy Person Lexington, MI 48450
Feb 9, 2026
Handy Person from Lexington, MI 48450
Feb 9, 2026
Window Screen Frame Service Parts
The outside corner keys on my window screen frame have broken. I have very little information on the window manufacturer except for a bar code on the screen itself. I have attached photos of the barcode along with multiple views of the existing key. I would like to purchase replacement keys if yo ... (cont.)
+2
Handy Person Scottsdale az
Feb 9, 2026
Handy Person from Scottsdale az
Feb 9, 2026
replacwment part
Looking for a replacement part for latch
Professional Summerville sc
Feb 9, 2026
Professional from Summerville sc
Feb 9, 2026
Spiral balance
Need to match up this spiral balance combo. The clip screws to bottom of the window. Balance is 25" long. Its for an old non tilt aluminum window.
Quick Learner Florida
Feb 9, 2026
Quick Learner from Florida
Feb 9, 2026
Pivot lock shoe from PGT Vinyl Double Hung Window model DH22 or Series 15000
Hello, I am trying to find a replacement for the pivot lock shoe, picture of the broken one attached. Looks like 15-129, but I am no sure. Could you please suggest? Thank you. Slava
Quick Learner Charlottesville VA
Feb 9, 2026
Quick Learner from Charlottesville VA
Feb 9, 2026
Replacement parts for a prism window
I need new pivot shoes, coil springs and perhaps pivot pins for a prism window. Photos attached
+1