Viewing all customer Discussions for:
Door & Window

Quick Learner
Oct 23, 2025
Quick Learner
Oct 23, 2025
Egress Hardware
Hello, I’ve got 4 casement windows that need to open from 17” to 20” to meet egress code. Do you have hardware that can be installed to allow the windows to open to 20” or greater? Here’s photos of the windows
Home Owner Winter Haven, Florida
Oct 23, 2025
Home Owner from Winter Haven, Florida
Oct 23, 2025
sliding screen door roller
The housing has identical dimensions to B713; 1-1/2" x 1" x 3/8" Roller dimensions are 1-1/8" OD, 1/4" width The differences are that B713 has 4 rivets and a post where it connects to the hook on the corner insert, this one has no post. The corner unit in the door has no hook; the roller assembly s ... (cont.)
Quick Learner 14609
Oct 23, 2025
Quick Learner from 14609
Oct 23, 2025
wooden window balance
I beleave its 3/8 i have a few windows 25 inch frame. is there a replacement kit? or parts to make one. Thanks Steven
Home Owner Nevada
Oct 23, 2025
Home Owner from Nevada
Oct 23, 2025
Operator scissor arm replacement
I need help identifying the correct part number to replace this whole controller and scissor arms including the clips on the end as one is broken
Home Owner Hicksville, NY 11801
Oct 23, 2025
Home Owner from Hicksville, NY 11801
Oct 23, 2025
SASH CONTROLS FERNDALE MI 2265
Need replacement mortise lock These #'s are on the inside of the door handle. 5125703 D340.398
+2
Handy Person florida
Oct 23, 2025
Handy Person from florida
Oct 23, 2025
Balancer, shoes, tool, cleaner
I have a condo project to complete. My windows were impacted by a hurricane. Attached is a photo of the lengths I need. Thank you, Gordon
Home Owner Utah
Oct 23, 2025
Home Owner from Utah
Oct 23, 2025
Sliding screen door latch
Is this latch receiver, the black part attached to the frame, available?
Quick Learner
Oct 23, 2025
Quick Learner
Oct 23, 2025
need help
Attached you'll find the photos of the balancer with details. The last two show the "channel blocker" (a term that I made up). They are fixed at the top of the channel so the channel balancer can push against it to hold the weight of the window. One of such blocker is broken and missing. The othe ... (cont.)
+2
Contractor Eugene, Or
Oct 23, 2025
Contractor from Eugene, Or
Oct 23, 2025
sash balancer keeper
this part attatches to the window and connects to the balancer hardware
Quick Learner
Oct 23, 2025
Quick Learner
Oct 23, 2025
Extended-Travel Channel Balance Quote
32 5/8" Stamped 32 3 I don't know details of window or when made. Just need 2 balances.
Quick Learner United States
Oct 23, 2025
Quick Learner from United States
Oct 23, 2025
Window balancer
Can you please take a look at attached photos and let me know which is the right one for me to order from your website. The numbers on the old one is : 32-3 CH5 CMC 50. The length from one side of the metal to the other side is 33 inches. thank you
+5
Quick Learner
Oct 23, 2025
Quick Learner
Oct 23, 2025
S795 33c 15-198 hook
Price and availability for 2
+1
Quick Learner Easton PA USA
Oct 23, 2025
Quick Learner from Easton PA USA
Oct 23, 2025
Pivot pins
I searched your website and have seen similar pivot pins to these but not the exact ones. The bottom screw hole is appx 1/8" less than what you show for the 3" straight pivot pin. You have others like this with a different "shoe" or pin end. Is there one available that is a better fit? thank you ... (cont.)
Quick Learner LA
Oct 23, 2025
Quick Learner from LA
Oct 23, 2025
Need another identical part
Please help me identify the strike plate here a d a lock that will work with it.
+2
Home Owner Waterville ohio
Oct 22, 2025
Home Owner from Waterville ohio
Oct 22, 2025
Window parts
Need new window coils
Home Owner Pgh
Oct 22, 2025
Home Owner from Pgh
Oct 22, 2025
Balances
The balance is stamped 3240 also the top sash guide on some is missing. I believe that's what the black cap on the channel is called
Quick Learner San Diego
Oct 22, 2025
Quick Learner from San Diego
Oct 22, 2025
Balance
Please identify this balance. It is 21" long and is a 2040
+2
Home Owner New Jersey
Oct 22, 2025
Home Owner from New Jersey
Oct 22, 2025
Replacement parts
Hi, I need to replace the parts in the window frame (certainties). Let me know if you have these parts. Thank you, ozcan
Quick Learner San diego
Oct 22, 2025
Quick Learner from San diego
Oct 22, 2025
Glazing bead
CAn you identify this glazing bead?
+1
Quick Learner Franklin, Massachusett...
Oct 22, 2025
Quick Learner from Franklin, Massachusetts
Oct 22, 2025
Seeking to identify sash balance
Sash balance. 34" in length. Double-hung window. Lower pane tilts in for cleaning. Need to replace sash balance on left side (and probably right side, too). Not sure what kind of part I need. Thanks for the help!
+6