Viewing all customer Discussions for:
Door & Window

Handy Person Pembroke, MA
Oct 9, 2025
Handy Person from Pembroke, MA
Oct 9, 2025
Harvey casement handle
I have a harvey casement window crank that is slipping. The arem in 5" but I am unsure if the arm from the crank to the 5"arm will work.
Quick Learner Woodrige, IL
Oct 9, 2025
Quick Learner from Woodrige, IL
Oct 9, 2025
Pivot Shoe Replacement
Need to find a replacement pivot shoe for an old window (50-60 years old). Shoe is 1-1/4" wide x 1-3/4" high x 5/8" deep. Cam housing protrudes about 1/8" from the 5/8" depth measurement. Cam appears to be black. Window is 22" x 48" 27lbs. Has two blue spiral balances on each side. measures 1/2" wid ... (cont.)
+2
Quick Learner Bonita Springs FL
Oct 9, 2025
Quick Learner from Bonita Springs FL
Oct 9, 2025
Lever mortise lockset on Larson Door
This "Wright" lockset was on a Larson door. Do you have one to match?
+2
Home Owner los angeles
Oct 9, 2025
Home Owner from los angeles
Oct 9, 2025
Identifying channel balances
Hi. I'm trying to replace channel balances of two different sizes.One of them is stamped '33 4 B.S.I.' and the other one is '27 4 B.S.I.'The balance shoes look like S380.Please, help me find the right parts.Keith
Quick Learner Westlake Apartments, D...
Oct 9, 2025
Quick Learner from Westlake Apartments, Daly City California
Oct 9, 2025
Balancers(32C), Sash Pivot Bars, Pivot Shoe 1/2"
Hello, I am looking for a couple of balancers (32c), Pivot bars that fit to 1/2" pivot shoe. Please see attached photo of the window. Pivot bars already rusted and can't find the right parts replacement. Please let us know if you have available parts for my window. Thank you
+2
Handy Person Pittsburgh
Oct 8, 2025
Handy Person from Pittsburgh
Oct 8, 2025
Pella16c BSI Balencer
Need 2 for both sides of window
Handy Person Gowanda NY
Oct 8, 2025
Handy Person from Gowanda NY
Oct 8, 2025
Double hung tilt window parts
2 different windows, one with spirals, one with single springs
Friend San Francisco
Oct 8, 2025
Friend from San Francisco
Oct 8, 2025
Complete part lost
This piece fell out of the window and broke. I need it complete. Could you please help me? This would be on the right side of the window. Thank you
+2
Home Owner Des Moines, Iowa
Oct 8, 2025
Home Owner from Des Moines, Iowa
Oct 8, 2025
Internal latch, tilt window
Photos for tilt latch for tilt window. Unknown brand. I need replacement pairs for 5 windows.
+1
Quick Learner Trenton , nj
Oct 8, 2025
Quick Learner from Trenton , nj
Oct 8, 2025
Quick Learner Miami
Oct 8, 2025
Quick Learner from Miami
Oct 8, 2025
Replace hardware not internal mechanisms
looking to replace the hardware for cosmetic reason, scratches, etc. want something that's compatible with my existing locking mechanism
+1
Quick Learner Seaside, oregon
Oct 8, 2025
Quick Learner from Seaside, oregon
Oct 8, 2025
23400 bs
it's the block and balance sash
+2
Home Owner San Mateo
Oct 8, 2025
Home Owner from San Mateo
Oct 8, 2025
Window Channel Balance
Can you please see which model fit the one I have? The one I have had the number on the Window Channel Balance: 13 1 BX CMC 10. Thanks
+1
Contractor Arizona
Oct 8, 2025
Contractor from Arizona
Oct 8, 2025
Balances
Markings: 28 6 CW CMC 10
Home Owner Delaware
Oct 8, 2025
Home Owner from Delaware
Oct 8, 2025
Replacement part
hi I'm trying to replace the spring loaded mechanism on my MI tilt window. the identifying number is 9 LB, it's on the right hand side looking out. I as of yet have not been able to identify this replacement part anywhere can you help me with that. please refer to the picture I sent. ... (cont.)
Home Owner St. Louis, MO
Oct 8, 2025
Home Owner from St. Louis, MO
Oct 8, 2025
Window Balance
I have this window balance that I need to replace. The only part # I can find is 21HD.
Home Owner White House, TN
Oct 8, 2025
Home Owner from White House, TN
Oct 8, 2025
window spring/balance replacements needed
Hello, I have 4 Sun windows that aren't staying up when opened and am wondering if you can help me identify the parts that i need. Thanks Dan
+2
Quick Learner
Oct 8, 2025
Quick Learner
Oct 8, 2025
Help Identifying Hardware
I weighed the window sashand it does weigh 34 lbs.
+7
Quick Learner Boston
Oct 8, 2025
Quick Learner from Boston
Oct 8, 2025
Handy Person 70358
Oct 8, 2025
Handy Person from 70358
Oct 8, 2025
Replacing the hinge and arms.
1 - Found "Truth" on the hardware. It was on one of the mechanical arms.