Viewing all customer Discussions for:
Door & Window

Quick Learner Richmond, VA
Mar 13, 2026
Quick Learner from Richmond, VA
Mar 13, 2026
Broken balance shoe
I need to replace a broken balance in my window. Attached are the photos. Please let me know which part should I order?
Contractor Harford County
Mar 13, 2026
Contractor from Harford County
Mar 13, 2026
Replacement hardware
pivot shoes & I believe double coils for one window top and bottom. Also another pivot shoes and coils for another window, just the top. I've have more pictures, but also sent the info data plates of what I had. I'd like to replace the tilt latches also for not windows
+2
Contractor Mass
Mar 13, 2026
Contractor from Mass
Mar 13, 2026
Newish Harvey's - pin tweeked
Is there a fix for this? They are riveted in - I don't want to bend them back and snap them off. thanks!
Quick Learner Tampa, FL
Mar 13, 2026
Quick Learner from Tampa, FL
Mar 13, 2026
Plastic Clip on the side of a single hung sliding window!
I have a single hung original sliding window in the bedroom from when the house was built in 1997.The plastic clips on the side of the window as demonstrated in the pics are deteriorating over time and some have fallen off. I am not sure what they are called and am wondering if you happen to carry t ... (cont.)
+2
Home Owner Las Vegas, NV
Mar 13, 2026
Home Owner from Las Vegas, NV
Mar 13, 2026
Replacement part ID
Several window balancers have failed and need replacement. I'm not sure which part or series I need to order. Also, the sealed window glass on several windows has separated from the vinyl frame and I need to know how to ID the exterior trim piece securing the window to the frame. Any and all help/di ... (cont.)
+7
Quick Learner Denver
Mar 13, 2026
Quick Learner from Denver
Mar 13, 2026
Screen door roller
Need replacement rollers
Quick Learner
Mar 13, 2026
Quick Learner
Mar 13, 2026
Identify part for windows
12961761.1 12961761.2 12961761.3
+1
Home Owner Philadelphia
Mar 13, 2026
Home Owner from Philadelphia
Mar 13, 2026
I need the new whole assembly part
the metal piece fell off and I think I need the whole assembly. Do you sell the same kind
Home Owner Pittsville, Maryland
Mar 13, 2026
Home Owner from Pittsville, Maryland
Mar 13, 2026
Latch
Need to know what size latch I need for my window.
Quick Learner Los Angeles
Mar 13, 2026
Quick Learner from Los Angeles
Mar 13, 2026
Sliding Door Handle/Lock
Looking for a replacement of this with a possible key lock.
Quick Learner
Mar 12, 2026
Quick Learner
Mar 12, 2026
Nylon glides for sliding window
I was wondering if you had anything like these window glides? I saw your selection and nothing matched (I'm hoping I looked in the wrong section). They're located 4 per window. 2 top and 2 bottom.
+2
Quick Learner New york
Mar 12, 2026
Quick Learner from New york
Mar 12, 2026
Cant tell which series to buy
The window sash only has one balance. The metal piece is 13" length and 1/2" width
Quick Learner CA
Mar 12, 2026
Quick Learner from CA
Mar 12, 2026
Old Top Sash Guide
Hi: My house was built in 2002 and sure enough I don't find this broken sash guide. It has a width of 5/8" and length ~2". Can you tell 18-008 is a good replacement? Thanks. Keith
Handy Person St Peters Mo
Mar 12, 2026
Handy Person from St Peters Mo
Mar 12, 2026
Door part
Hello, I am looking for a full replacement if possible. The spring broke.
Quick Learner Edwardsville Illinois
Mar 12, 2026
Quick Learner from Edwardsville Illinois
Mar 12, 2026
Need help finding replacement part.
Could you help me identify this casement window operator? Is it be Swisco p/n 39-036?
Quick Learner 5131 katie valley dr I...
Mar 12, 2026
Quick Learner from 5131 katie valley dr Imperial, MO 63052
Mar 12, 2026
tilt latch for left and right
tape measure ref for size of latch.
+1
Home Owner Phoenix
Mar 12, 2026
Home Owner from Phoenix
Mar 12, 2026
IWC Handle - Lock Mechanism is loose and not locking well
Hoping to get this locking mechanism identified without uninstalling it yet as it is still locking with some finagling. The lever on the handle feels loose and isn't fully operating the hook mechanism and it is getting stuck in the housing.
+2
Contractor
Mar 12, 2026
Contractor
Mar 12, 2026
Glazing bead
Do you guys have glazing beads like this?
Home Owner Grenville-sur-la-Rouge...
Mar 12, 2026
Home Owner from Grenville-sur-la-Rouge, Quebec, Canada
Mar 12, 2026
Thumb latch / lever kit with color indicator
I'm looking for the Thumb latch / lever kit with color indicator for a Laflamme patio door. The metal lock inside is there but I need the control to lock and unlock. Do you have this?
Quick Learner
Mar 12, 2026
Quick Learner
Mar 12, 2026
Window Channel Balance
I'm looking to identify a replacement for my window channel balance, which consistently has the string disconnecting. It is labeled with 18B BS1 MJ. There are no other markings on it, and there are no plastics shoes on top or bottom. (This is true for all upstairs windows)
+2