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Parts that need to be replaced, both are from inside the top edge of the bottom single hung window. Part is 2 7/16 long, 5/8 wide. 3/8 thick first step, 5/8 at second step. Notch is 3/16 deep 5/16 long, Top is 1 3/16 X 5/8 X 1/16. Spur leg is 13/16 long at 9/16 it steps in 1/16 on each side ... (cont.)

I need help getting these replacement parts for our broken window sashes. the cams inside are shaped like a horseshoe and are broken to pieces.

Here are some pictures of the hardware at my mother in laws house in Prescott AZ.

I cant find a replacemnt latch / handle set for my screened in patio! Your 40-034 does NOT work. I need a latch set that comes with a metal bar on springs which attaches to the frame. I have enclosed a picture of the type that I need. Can you assist please?

Need help to find/replace this insert assembly for a sliding screen door that came with 5800 series American Craftsman 'Silver Line' patio door from Home Depot. Need 4, door is reversible, same top & bottom. Photo 650 shows whole assembly. 653 depth 1.125", width? 14/32? was a tight fit, had to pry ... (cont.)

I have double insulated metal windows in a house that I purchased in 2004. The glass is getting foggy and several of the latches are broken so the window falls out or down. The latches have "Lift sash 2" before tilting" written on the top and are made for R (right) or L (left). They are attached to ... (cont.)

This is a thin roller with the adjustment screw on the side twards the bottom the wheel is flat not concaved had 175 stamped on roller. Door manufacturer ? couldnt make out ?? CBC 7/84 CRC? QEA? GEA??

Hi, I'm having trouble identifying the current part number for an Anderson Narroline window balance. The visible glass on the lower sash measures 28 1/2" high x 24" wide. There are two sets of numbers on the broken balance: 11600-17 and 062 7227 6-86. Thanks! Casey

Hi, I need to order this item if you have them. Can you identify it for me? Thanks, Mike

I have a 3 family property with approximately 35 windows that need repairs. I have experience with changing shoes and balances but I need some help with identifying the type of parts I need. The windows don't have any identifying markers as to who the manufacturer is. Can someone give me a ca ... (cont.)

The plastic clips are broken

Could you help me identify to replace these surface latches?

Hi: I am buying a house that has pella casement windows that are 27 years old. Can you tell me if you sell the replacement crank? I am attaching a picture of the crank. Randi

Online picture shows Top Sash Guide 18-115 in white. Is this item available in black? Thanks in advance. Mark

I ordered the wrong rollers for my patio doors. I've taken pics of what I ordered and what I need. I need the one on the right, with an axle. same size as pn 81-224, but with axle. Can you help me? James

I need to replace a 29" balance stamped "2840 AA". I have found part S390-29 option 2840. It comes preassembled with top 19-002 and shoe 15-001. My shoe is exactly 1" deep while the 15-001 is 1 1/8". You sell 15-002 which shows as 1" deep. Can I get a 29" balance like S390-29, but with sh ... (cont.)

need to find this material or something that might work

If I buy the step down drill bit (7/32 down to 1/8 inch), what size plunger pin would work with this? Thanks!!!

I don't do a lot of these, but I don't mind learning any new ways to replacing them.

Product Code: 75-019 What are the dimensions of the wheels-convex and concave?? I need to replace screen latches and screens and need right tool.