Viewing all customer Discussions for:
Other

Home Owner Tucson, AZ
Jan 2, 2024
Home Owner from Tucson, AZ
Jan 2, 2024
Top Sash Guide
This is from a Jordan Window installed in 1990. I ordered 18-009 but it's about 1/4 inch too short. I'm thinking I need 18-199. Can you please confirm? I don't see that piece of aluminum in the pictures of 18-199 but maybe they don't include that after market? Thanks. Lynne
Home Owner Arizona
Jan 2, 2024
Home Owner from Arizona
Jan 2, 2024
Window Balancer and Clip
Hello,Hopefully you can save the day! I'm told these are balancers. The picture shows the good one and the broken one. It measures 29" not including the plastic pieces on each end. I'm also missing the metal clip at the top like the one shown in the 2nd picture. Thanks for having this awesome tool t ... (cont.)
Contractor Vancouver
Jan 2, 2024
Contractor from Vancouver
Jan 2, 2024
Sliding Wardrobe Roller and Door holder
Top and Bottomo hardware parts from an steel case mirror wardrobe sliding door
Contractor Troy Ohio
Jan 2, 2024
Contractor from Troy Ohio
Jan 2, 2024
Window balancers.
I need locks and balancers for these windows. I have no idea how to tell what series they are but the balancers seem to be 16 inches and I have a few locks that are busted also.
Quick Learner
Jan 2, 2024
Quick Learner
Jan 2, 2024
Custom Balance inquiry
We need to order some window balances, we need 4 (2030) and 3 (2040) with the ends (part #19-038 and part # 15-193) Can you install the ends on the balances and if so what would be the cost?
Quick Learner houston, TX
Jan 2, 2024
Quick Learner from houston, TX
Jan 2, 2024
truth window crank
#45002 21 1/2 oal white
Quick Learner Yorktown, Virginia
Jan 2, 2024
Quick Learner from Yorktown, Virginia
Jan 2, 2024
2 sets of balances
I have 2 sets of channel balances that I need to replace. One is a 16" without the attachments and 153000H stamped on the metal. It looks like it had 2 wings on the bottom shoe but one is broken off. The second is a 28" without the attachments and 274000H stamped on the metal. It does not look l ... (cont.)
+2
Home Owner Longwood,Florida, 3277...
Jan 2, 2024
Home Owner from Longwood,Florida, 32779
Jan 2, 2024
Soft closing drawer not operating correctly
We are hoping you can identify with these photos the exact type of mechanism used and tell us how we might be able to remedy the problem. Closes but then reopens slightly. The drawer box width is 21 inches
+2
Quick Learner 95842
Jan 2, 2024
Quick Learner from 95842
Jan 2, 2024
Quick Learner Tennessee
Jan 2, 2024
Quick Learner from Tennessee
Jan 2, 2024
Missing latch sliders
I have several windows that are missing the sliders on the tilt latches. These are Jeld-Wen windows. Do you have this?
Home Owner Gainesville, FL
Jan 2, 2024
Home Owner from Gainesville, FL
Jan 2, 2024
Coil Balance Double-Hung Window
This coil balance is for an Alside Excaliber CT ETC double-hung window. Spring width is 0.5". There is a code "8K" stamped near the lower attachment end. Is a #152-8 coil balance correct for this window? Thanks!
Contractor Detroit
Jan 2, 2024
Contractor from Detroit
Jan 2, 2024
Swinging Patio Door handle set
We have an apartment building full of patio lock sets like these.
+2
Quick Learner Naples, FL
Jan 2, 2024
Quick Learner from Naples, FL
Jan 2, 2024
Handle Set
Need a patio door sliding door locked. Length is 7 1/4. Do not want a keyed lock. Want one with a handle. Color White. Otherwise your item 82002WKP would be good.
+1
Quick Learner
Jan 2, 2024
Quick Learner
Jan 2, 2024
kitchen window
replacement for the part in the left... thank you
Home Owner Siesta key Florida
Jan 2, 2024
Home Owner from Siesta key Florida
Jan 2, 2024
Screws that goes to the 90-252 - Latch Mechanism we purchased from you.
We purchased 2 of the 90-252 - Latch Mechanism from you but it didn't come with screws. Unfortunately 3 of the old screws were lost. Two local hardware stores could not match the one we have. Any chance you have them for purchase? They are 3/4" in length and seem to be #9 width? I say 9 because #8 ... (cont.)
Home Owner Indiana
Jan 2, 2024
Home Owner from Indiana
Jan 2, 2024
Missing window sash/seal (JW Window Components, Inc)
Hello, In the first photo, the red arrow points to the window sash/seal that is missing in the second photo. I would like a replacement for the plastic sash/seal.
Home Owner Gainesville, FL
Jan 2, 2024
Home Owner from Gainesville, FL
Jan 2, 2024
Patio Sliding Door Tandem Rollers
Rollers are from an Alside Excaliber #6106 CT ELITE patio door. Dimensions (housing and wheels): Length 3.124", Width 0.75", Height 1.0", Roller 1.26". From searching your website I see that the 81-030 or 81-138 seem to be the best matches. The 81-030 matches the roller diameter, while the 81-138 ma ... (cont.)
Quick Learner 78704
Jan 2, 2024
Quick Learner from 78704
Jan 2, 2024
Closet track Solid wood door 60 lb
I need a track for my closet door 59 in long 2---60 lb doors Dimentions in pictures Thank You John
Contractor portland or
Jan 2, 2024
Contractor from portland or
Jan 2, 2024
Home Owner Birmingham, AL
Jan 2, 2024
Home Owner from Birmingham, AL
Jan 2, 2024
J Weldon casement window crank and locking mechanism
Hi! I have new windows installed. The crank seems metal and sturdy. However the other pieces are all plastic. I am looking for a stronger replacement. The below info is from the quote and I have attached pictures. Looking for black hardware if at all possible. Thank you for any guidance! SWC2442 CP ... (cont.)
+1