patriot channel balance and shoe lock

Home Owner from sewickley, PA

May 21, 2020 7:58 am

Hello,

I need replacements for my patriot balance windows and also the shoe lock which is broken. The channel balance say 34C

5 user uploaded images

17 Replies

Tom from SWISCO

May 26, 2020 10:41 am

Your balance will have to be a custom order due to that hook at the top. All of our stock balances only install using screws.

Before we go any further, can you show me a picture of the shoe you mentioned? We will need that before we go further. Please also make sure the shoe you show us is undamaged.

Home Owner from sewickley, PA

May 27, 2020 10:51 am

Tom,

This is the shoe lock. I did not take it from the window sill yet. I hope the picture is good enough. Please send me a quote for the both items (channel and shoe lock

Thanks,
Karl

2 user uploaded images

Tom from SWISCO

May 27, 2020 11:50 am

That looks like it could be an older version of our 15-195, which is 1-1/4" wide. You should measure your width to confirm that. We also sell the 15-194, which is 1" wide. I don't think that's what you have but you can never be too careful.

I'll email you an order link and price quote right now for two S795-34 channel balances with a 15-198 top hook and a 15-195 bottom shoe. Let me know if you wanted to make any changes or if you had any questions.

Home Owner from sewickley, PA

May 28, 2020 8:29 am

tom,
It is 1-1/4".
I will place the order today.
Thanks,
Karl

Home Owner from sewickley, PA

Jun 5, 2020 10:05 am

tom,

It seems like the shoe size is 1" not 1 and half". Please check the attached pictures. Could you send me the 1" shoe locks- 4 please. do I remove the 1.5" shoe and replace with the 1" or do I need to buy two new custom balances

5 user uploaded images

Tom from SWISCO

Jun 5, 2020 10:34 am

That would be the 15-194 shoe that I mentioned. You can purchase these and snap them on the balance you bought from us. The video below will show you how.

Home Owner from sewickley, PA

Jun 5, 2020 10:47 am

Tom,
Do you also have a video to install the balance with the shoe lock in the window. My guess is that I go directly to the swisco site and purchase the shoe lock, correct?.

Tom from SWISCO

Jun 5, 2020 11:08 am

Yes, that's exactly right. As for installing the balance, you would slide it into the track sideways, and at a 90 degree angle, since the shoe is too wide otherwise. Then you simply twist it so it's the right way around and tilt up so that you can hook it in at the top.

Home Owner from sewickley, PA

Jun 16, 2020 11:48 am

Tom,

I need to order 6 additional balances with custom hook. The original link only allow me to order 2 at a time. Could you resend me the link that allow me to order six at one time. the 1 in shoe worked well

Tom from SWISCO

Jun 16, 2020 12:52 pm

Sure thing, I'll do that right now.

Home Owner from sewickley, PA

Jul 8, 2020 7:56 am

Hi Tom,

I have eight 15-195 (1 1/4") that I did not use because I changed to 15-194 (1", window configuration). Can I returned them, do I get a credit? Please let me know.

Regards,
Karl

Tom from SWISCO

Jul 8, 2020 9:32 am

If you purchased eight 15-195 shoes that you don't need anymore, then you can return them for a refund. See our return policy here for more information.

Quick Learner from Sewickley

May 15, 2022 7:38 pm

Need 22 window balances with hinge and window seats

the window balance is 28 inches. It has the custom hook at the top

5 user uploaded images

Tom from SWISCO

May 18, 2022 10:44 am

Sounds good! I'll email you a purchase link and price quote right now that will let you add 22 to your cart.

Please let me know if we can be of any further help.

Quick Learner from Sewickley

Jun 7, 2022 12:51 pm

Hello Tom,

Need another new replacement: 34C series 795, 15-194 shoe and 15-198 top hook. Need 6 of it. Please see attached photos to confirm replacement. I measured the channel balance and it was 34 inches

3 user uploaded images

Tom from SWISCO

Jun 8, 2022 9:05 am

Sure thing! That shouldn't be an issue. I'll email you a new purchase link and price quote for 6 balances made in this configuration.

Please let me know if you needed anything else!