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18-115 5/8" Top Sash Guide

I cannot find this particular size sash guide out of your extensive selection. do you not carry it?

I need like 10 of these top sashes. They all broke on all my windows. Could you tell me what part to order?

Dear SWISCO, I have recently purchased from you qty (4) 390 channel balances from you. Upon installing these I still had problems with one window and discover a top sash cam was missing on one side. These are Jordan windows. Do you have these parts in stock? If so, please advise part numbe ... (cont.)

Online picture shows Top Sash Guide 18-115 in white. Is this item available in black? Thanks in advance. Mark

I am having to replace a left and right window balances that have broken hardware, manufacturer unknown. I believe I need the 29" Series 350 Channel Balance S350-29 as the dimensions seem to match, including the Top and Shoe. I have attached a picture of the pieces to confirm that these are the repl ... (cont.)