Viewing all customer Discussions for:
18-115 5/8" Top Sash Guide
18-115 5/8" Top Sash Guide

Handy Person from Naples, Florida
Mar 22, 2025
PGT Single Hung Springs.
Hello, SWISCO. Would you be so kind, and please view the 5 attached photos. I have four old PGT Single Hung windows that need new springs (2 springs for each window). They also need the top plastic pieces at the top of the window sash (2 pieces on each window). Thank you, SWISCO. ... (cont.)

Quick Learner from USA
Feb 12, 2025
Need plastic part for my window sash.
Previously ordered Product Code: 18-183 but it didn't work as a replacement. Original sash guide measures at 1 3/4" in length. Flat top piece measures at 13/16" in width and 11?16" in depth. Is there another Top Sash guide that can be suggested that matches the measurements of the original? ... (cont.)

Quick Learner from Jacksonville,fl
Dec 30, 2024
Stamped 24 5
I have two different type on same window one looks like s351 or s390 one looks like s380 or s385 probaly have been replaced before and not sure which is correct also clip on window is broken. See photo

Quick Learner from Fort Myers Fl
Aug 23, 2024
Need end caps and glazing bead
Hi I need glazing bead for impact windows. Also need end caps for Window channel balances. I'm not sure if there included with the channel balances when I order them. Thanks

Quick Learner from CA
Jul 22, 2024
Sash Cam
need to know if we can get these?

Quick Learner from CT
Jun 9, 2024
Parts for a double hung window
Please help me identify these parts. I need 6 plastic parts from picture 1 and 6 metal strips holding the spring in picture 2.

Quick Learner from Naples, Florida
Feb 14, 2024
Sah Cam
Total length is 1 3/4" x 5/8" wide The hole is 1 1/8 " down from under the top

Landlord from Illinois
Aug 12, 2023
Balancers alum windows
I need to confirm the block and tackle balancers I need for non tilt aluminum windows. The are marked 1920 and 1520. I also need the part that goes on the sash.

Quick Learner from USA
Jul 12, 2023
Part Identify
Hello, I ordered the wrong size top sash guide so I retook the measurements but can't seem to find the particular part on y'all's website. Attached is a picture of the top sash and a drawing of it with measurements. Thank you,

Handy Person from Florida
May 19, 2023
less than 1" shoe
I have balances with wings on the top and wings on the bottom. But my shoe is less than one inch deep. A swisco rep says I can get that as a custom shoe. I need 30 of these, 29" long channels, my sash weighs 14.2 pounds. They're all the same size windows. And I need the top sash guide too. ... (cont.)

Home Owner from Kapolei, HI
Apr 24, 2023
Top Sash Guide for Channel Balances
Hello,I'll be purchasing a pair of:25" Series 390 Channel BalanceS390-25option: 2410but I also need the "top sash guide" for such channel balances. I'm including the photos of the "top sash guide" that I need. Could you provide me with the top sash guide "code" so I can order it? Thanks. ... (cont.)

Quick Learner from Florida
Mar 19, 2023
Window sash cap?
Please help identify the correct one

Quick Learner from Naples
Dec 20, 2022
Help Finding Part
I am in need of 2 new sashes for my window. I have attached pics of the Sash that failed and was removed from my window. Can you please help in locating the sash and also the pieces that go on the window itself. I added a pic of that as well

Quick Learner from Florida, USA
Nov 23, 2022
Top of winder plastic
Good afternoon, I am trying to figure out what pieces I need to order for this. I already ordered the balances but realized these plastic clips are all busted on the top as well.

Quick Learner
Jan 15, 2022
Extended-Travel Channel Balance Quote
channel is 23" long 1/2" wide There is not stamp on the channel we also need the plastic clip seen in photo 7519 Thanks, Mark

Home Owner from North Port, Florida
Dec 13, 2021
Selecting replacement Sash Guides
I recently purchased some of your 380 model Channel Balancers and will be purchasing a couple more pairs.They work perfectly to replace the old, broken Balancers.While installing them I noticed a number of the Window Sash Guides were showing signs of wear or were broken.I've been trying to isolate w ... (cont.)

Quick Learner
Sep 17, 2021
Searching for top sash for 33" series 385 channel bala
I bought 33" S385 Channel Balance for my windows. I now need to buy 1/2" top sash guide for channels. I see 2 models on your website: 1/2" Top Sash Guide Code 18-036 and 18-180. Which one is the right fit for my channel? Thanks

Home Owner from Usa
Jan 13, 2021
Top Sash Guide
Please identify replacement model.

Quick Learner from Florida
Jan 13, 2021
Window Balance
Hello, I have Seasonshield brand windows and the balance info has 28D USB, 28E USB AND 28F USB. Any help would be appreciated. I need 2sets of each.

Home Owner from Texas
Oct 8, 2020
Top sash guide.
These r being used on jordan windows approx 34 yr old windows. Balancer used is 1/2 wide- 28in- 4-KJ - Caldwell . Also has # on balancer= 2840 F. Thank U very much !!