pivot lock for a PGT tilt window.

A professional from PA - Pennsylvania says:
I have PGT windows i Anguilla BWI. They are nine years old. I have found all yhe parts I need to repair the windows which I did buy balances and pivot shoes from your company that worked great. I am having a hard time finding the pivot bars to match what I need. The 26-368 is the closest I can find which if I drill new holes in the bar I believe I can make the pivot bar work. I am going to try to send you a picture of the pivot bar.
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Bob from SWISCO responded:

Thanks for posting. To be honest, I think our 26-040 might work for you. Keep in mind you only need one hole on a pivot bar to align with your old one; so long as the distance between at least one of those holes and the tip that fits into the pivot shoe is the same, it can work for you. Can I see a picture of the pivot shoe the pivot bar fits into? That would further confirm the proper replacement; the flared end may not be necessary. Many thanks.

A professional from PA - Pennsylvania says:

Thank you Bob for responding. Maybe one of the pivot bars you mentioned would work as I could drill new holes in the pivot bar. Here is the pivot shoe I bought from you and they worked fine replacing the original pivot shoes. The pivot shoe number was D157166 Thanks

Bob; I think I am incorrect about the number for the pivot shoes. I did buy the shoes from you. I will have to find the invoice from you which i can. Hello again Bob; The pivot shoes I bought from you were code number 15-129.

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Bob from SWISCO responded:

Thanks for showing me the pivot shoe; yep, that's definitely our 15-129. I did a little digging and found an old discussion here. Seems like this customer might have had a similar set up to your own. In this case, it seems this old flared pivot bar isn't made anymore, but in this case the 26-368 might work as a replacement. Drilling holes really isn't necessary nor would I think it's advised; if at least one of the holes on this old pivot bar matches the alignment of your old hardware, then I think it should work for you. Take a look and see what you think.

A professional from PA - Pennsylvania says:

Bob you guys are great! you don't know what a pain these window parts have been with my windows being in a villa that is in the carribean. I am going to take with me the two types of pivot bars mentioned and I to think they will work. Thank you so much for helping me out and your great response time. Stan

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Bob from SWISCO responded:

Hi Stan. Thanks for the very kind words! We really appreciate it, and we're always glad to help. Thanks again for using our business, and happy holidays to you and yours.

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