Bob from SWISCO responded:
September 5, 2019
Hi Dan, perhaps I can be of help. Sorry to hear the 39-387 and 39-388 didn't work out for you. In general, this is why we're hesitant to recommend items without visual identification of old hardware. We don't even recommend going off of old part numbers alone; in the majority of cases, these numbers are used across a number of different operators. The number you cite has been associated with our 39-315 and 39-316 in the past, but I have absolutely no idea if this is what you need. Pictures of your old operators out of the window is the only reliable thing we can go by. I am also afraid that, unfortunately, we cannot accept returns beyond the 30-day window. I apologize for the inconvenience. Let us know if you have any other questions. |
Bob from SWISCO responded:
September 6, 2019
Thanks for the photo. I'm feeling more confident now that the 39-315 and 39-316 are what you're looking for. Just go over the dimensions listed on the product pages to confirm these are what you're looking for. If your old snap-stud brackets are undamaged you can likely reuse them; otherwise, consider our 39-545 and 39-546. |
Tom from SWISCO responded:
September 9, 2019
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