Truth Hardware Metal Bracket

Hello. I just ordered product 39-239C Encore Awning Operator from you. I also need a hex head adapter as the window is too high to reach by hand. Please see attached photos. Do you carry this adaptor? What would this adaptor be called? Thank you.

is there a part that allows one to open or close a casement window that is overhead, with a long rod style handle?

The articulated part attaches to the window crank "nub". When in place, a long aluminum pole (approx 9' long) with a hook on the end is used to connect and turn the part. This action then opens or closes the window. Need to replace the articulated part as over the years grub screws have become strip ... (cont.)

We have a long reach across our 2nd story handrail to our awning windows made my Jeld-Wen. I am hoping the universal joint, ring, pole crank with hook will be the solution. Am I able to return the parts if they do not fit?

have windows 10 feet above floor level. Cant open them without the proper "hook" and pole. these casement windows are awning type, opening out