After receiving a degree in mechanical engineering, Paul went into the family business. Since the early 1970's, Paul has accumulated a vast amount of knowledge on how to repair windows. With Paul's experience, it is rare for him to come across a window part he has never seen before.

Donna illustrated SWISCO's first print catalog, right after graduating college in the early 1990's. Through her hard work of cataloging each product, Donna has a detailed knowledge of every single product that SWISCO offers.

Dave has been working along side his father, the original founder, since 1969. Over time Dave has become known as the door master. He has worked out in the field on every type of door imaginable. When it comes to a question about a door repair, Dave has the answers.

With a background in general home repair and an education in technology, Mike will be able to help you get the most out of your experience on SWISCO's discussion board. Mike also presents instructional videos that walk customers through their repair projects.

As a senior customer service representative and a leading researcher at SWISCO, Tom has developed a personal rapport with customers. He is determined to find a solution to your inquiry.