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Tom from SWISCO responded:
July 23, 2020
I'm very confident we can help you. Before I recommend anything, can you remove the pivot shoe from the window and show me a clear picture of it by itself? Can you also tell me how thick the springs are? |
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Tom from SWISCO responded:
August 17, 2020
Thank you. That shoe matches our 15-199, which is designed to work with either the 1/2" thick Series 160 or the 3/8" thick Series 165 coil spring. You need to measure the thickness of your spring to determine the best option. If you also want new covers, then you'll need either the 15-150D, which works with the Series 160, or the 15-204, which works with the Series 165. |
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Bob from SWISCO responded:
August 17, 2020
Yes, for the Series 165 Coil Springs, use the 15-204 or 15-205 Supports, depending on how many coils on each side of the sash you need to support. |
