Broken Coil

Start a new Discussion

Home Owner from Ohio

Jul 20, 2020 6:03 pm

Hello,

I have a broken coil balance in my window but haven't been able to find the best replacement parts.

2 user uploaded images

6 Replies

Tom from SWISCO

Jul 23, 2020 10:46 am

I'm very confident we can help you. Before I recommend anything, can you remove the pivot shoe from the window and show me a clear picture of it by itself? Can you also tell me how thick the springs are?

Home Owner

Aug 16, 2020 3:55 pm

Here are the pictures of the coil alone. It is 3/8" thick.

2 user uploaded images

Tom from SWISCO

Aug 17, 2020 8:11 am

Thank you. That shoe matches our 15-199, which is designed to work with either the 1/2" thick Series 160 or the 3/8" thick Series 165 coil spring. You need to measure the thickness of your spring to determine the best option.

If you also want new covers, then you'll need either the 15-150D, which works with the Series 160, or the 15-204, which works with the Series 165.

Home Owner

Aug 17, 2020 9:34 am

Thank you. For you the covers, going with the 3/8", would it be the 15-204 or the 15-205?

Bob from SWISCO

Aug 17, 2020 9:51 am

Yes, for the Series 165 Coil Springs, use the 15-204 or 15-205 Supports, depending on how many coils on each side of the sash you need to support.