Window Balances and Latches

Home Owner from Australia

Jun 28, 2024 4:01 am

I have some Window Balances in my home that have slowly been breaking down over the years.

Are you able to provide a quote and delivery to Australia on the following parts?

The following part numbers have been taken from your online catalog:

795 series:

2x S795-18E

2x S795-20D

4x S795-26E

18x S795-36G

18x S795-38G

(each unit currently has a 05-197 top clip, but it could be changed 19-043, the bottom tilt shoe is 15-194)

Pivot bar:

10x 26-402

Tilt Latch:

5x 26-472 - these look identical to our existing ones, except our ones are dark brown.

Would the Tilt Latch 26-420 and 26-419 (Beige), be similar to the 26-472, but without the screw? Our existing hardware has the screw, but is also dark brown.

Thanks in advance,

Justin

5 user uploaded images

5 Replies

+ Add a Comment

Casey from SWISCO

Jul 1, 2024 9:34 am

EXPERT

Hello,

We'd be happy to look into this for you but we can't determine the correct pulley clip for your replacement balances without seeing an intact version of the original. Also, please note that most of the strength codes you've provided are stronger than the options shown on our product pages but we should be able to provide them through a custom order once we determine the pulley clip that you need since 05-197 is not one of our product codes.

As for the tilt latches shown in your photos, I agree that the 26-472 is similar but the dimensions would be the determining factor. Please note that these latches are only available in the off-white color shown below.

Home Owner from Australia

Jul 1, 2024 7:43 pm

Hi Casey,

Thanks for your response. I have attached some photos of the current top clip, but as I mentioned, we could use the 19-043 and screw it in instead. One of the issues we had with the old units was the top clip breaks at the right angled bend. After breaking, due to being under tension, some of our latches were hit by the retracting cabling with part of the clip attached, and that is why we need to replace some of the latches.

Would the 19-043 be a stronger solution?

As for the latches, maybe we could add one or two to the order, but white would really not fit the style of the windows.

Thanks again,
Justin

4 user uploaded images

Casey from SWISCO

Jul 2, 2024 8:32 am

EXPERT

I see that your original balances use a hook like the 15-198. In our experience, the 19-043 screw tab used with the stock S795 channel balances is not any stronger than the 15-198 hook. I'm also not sure why there is a type of screw where the 15-198 installs since these generally hook into a cutout in the window. If that is the case, the 19-043 would only work if the cutout is square so that you could install the 26-200 screw plug. It may also be a good idea to confirm the sash weights to ensure that the balances are not under too much tension, which could be causing the hooks to break.

Ultimately, it is up to you which fitting you'd like to go with. Just let us know and we'll be happy to get some price quotes together for you.

Home Owner from Australia

Jul 4, 2024 10:57 pm

Hi Casey,

You are correct, there is a square hole beneath the screw in the photo I posted. I am not sure what the screw is used for either. The hook from the balances neatly hook into the square hole.

If there is no difference in strength, then we would just go with the original clip (15-198).

I have weighed the sashes as suggested, and it looks like the existing balances may be set at a higher tension than necessary.

The weights of the sashes are as follows:

2x S795-18E 7.1kg (15.6lb)

2x S795-20D 7.1kg (15.6lb)

4x S795-26E 11.8kg (26lb)

18x S795-36G 16.3kg (35.9lb)

18x S795-38G 16.3kg (35.9lb)

The majority of the broken balances are the 36G and 38G, and there is sufficient friction that with only one balance in operation, the windows are easy enough to lift and stay where they are left. This makes me think the tensions could come down.

What balance tensions would you suggest?

Thanks again,
Justin

Casey from SWISCO

Jul 5, 2024 3:42 pm

EXPERT

Thanks for getting back to us. Your balance stamp codes do seem to be too strong based on the sash weights you've provided. It seems like you would need the S795-18 (18C) to support a sash between 13-18 pounds. You'll also need the S795-20 (20C) to support between 14-18 pounds, and the S795-26 (26E) to support between 26-30 pounds. We have the parts in stock to make these for you but note that they will come with the stock 15-195 shoe attached. You'll also need to purchase the 15-194 T-lock shoes separately and follow the video below to swap them with the stock shoes.

As for your heavier 35.9-pound sashes, you'll need the S795-36F rated for 36-37 pounds and the S795-38 (28F) to support 34-37 pounds. We do not have the parts in stock to make these so we will be ordering them for you with the 15-198 clip and 15-194 T-lock shoes attached. This means that you'll only need to purchase eight of the 15-194 shoes to use with the balances for your lighter sashes.

We just sent over order links and price quotes for you to review. Take a look and let us know if you need anything else. Thank you!

+ Add a Comment

Products and resources found in this discussion